Optical Retail Sales Associate FT North Charleston, SC #271

For over 30 years, Eyemart Express has delivered everything a patient needs—starting with one friendly shop in Appleton, WI and expanding to over 245 locations in 42 states. Today, we’re celebrated for promptly delivering quality eyewear at great prices, with local labs in stores, eye exams, and same-day glasses. Join one of the nation’s top optical retailers and help improve lives by helping people see better.

About the role

Earning potential is competitive, inclusive of base pay and incentives. As a Retail Associate, you’ll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs, ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses.

Responsibilities

• Provide exceptional customer service using optical expertise and product knowledge to meet customer needs
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality
• Interpret prescription requirements
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Requirements

• High School Diploma or GED
• Optical industry experience is a plus
• Excellent verbal and written communication skills

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements
• Opportunities for advancement

Schedule

We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs.