Opti-Frame Field Tech

PARR is the total source for homebuilding supplies, solutions, and services, focusing on supplying building materials and solutions to professional home builders of all sizes, including custom builders, large production builders, and multifamily builders.

About the role

The Opti-Frame Field Tech is responsible for assisting in directing and implementing Opti-Frame systems to achieve or exceed goals. This position ensures Opti-Frame field processes happen with quality, efficiency, and service, providing a critical link between sales, design, production, and the end user. The role reports directly to the Opti-Frame Manager and works closely with Sawyer Leads, designers, and sales teams.

Responsibilities

• Assist sales teams, designers, and customers with technical and assembly questions
• Utilize Mitek Sapphires and other applicable design reviewing programs effectively
• Participate in the sales call process of the Opti-Frame system with Contractor Sales Representatives to ensure a clear and concise presentation
• Answer internal and external questions about blueprints, plan details, Opti-Frame design/layouts, material estimates, and orders
• Develop and maintain professional and effective relationships with customers and team members
• Maintain up-to-date knowledge of building materials and construction codes by sharing product information with customers and co-workers
• Safely operate all equipment within the Opti-Frame shop
• Communicate professionally with sales reps, Opti-Frame Manager, and Opti-Frame Field Manager about challenges with Opti products in the field
• Perform other related duties as assigned

Requirements

• High school diploma or GED equivalent
• Class C driver’s license and a good driving record
• Knowledge of Mitek Sapphires
• Knowledge of dimension lumber, panel products, and other building materials
• Understanding of structural framing, construction design principles, practices, and protocols
• Ability to expertly read, comprehend, and interpret blueprints and communicate that knowledge to team members and customers
• Effectively communicate Opti-Frame designs and layout details with all involved parties of the supply chain
• Ability to concentrate and attend to detail in a busy work environment
• Proficiency in speaking, writing, and reading English
• Ability to operate personal computer, smartphone, scanner, and other necessary equipment
• Proficiency in Microsoft Word, Excel, and Outlook

Skills

• Work cordially, professionally, and diplomatically with a high level of customer service in a dynamic environment
• Demonstrate sound judgment in dealing with sensitive business matters while maintaining confidentiality and accuracy of company information
• Identify processes, tools, or procedures that may be improved to enhance workplace outcomes
• Communicate effectively with all levels of management and employees
• Strong focus, planning, organizational, and time management skills with the ability to manage changing priorities and multiple projects
• Function independently, as part of a team, and as a leader with a positive attitude and strong work ethic
• Think and respond quickly, positively, and professionally to changing circumstances
• Adhere to company procedures, policies, and protocols
• Manage stress and interact appropriately with others

Working Conditions

The Field Tech position involves a mix of office work at a desk and field interactions with potential and current customers.

Physical Requirements

• Ability to drive a company vehicle
• Ability to lift up to 90 lbs
• Ability to work outdoors in all weather conditions
• Ability to stoop, bend, walk, and communicate effectively
• Both local and overnight travel may be required
• Ability to utilize all appropriate safety equipment

Pay

$27.75-$32.22 hourly.

Benefits

• 2 weeks of vacation per year starting on day 1, with an additional day earned every year up to 4 weeks
• Employee-paid sick days
• 7 holidays
• Standard medical plan with a $1,000 deductible
• Dental, Vision, and EAP (Employee Assistance Program) coverage
• Massage, Chiropractic, and Acupuncture coverage
• FSA (Flexible Spending Account) and Childcare pretax spending programs
• Footwear subsidy through boot vendor after 90 days of employment
• Up to 50% match on the first 6% contributed to your 401(k) after 1 year of employment, fully vested after 3 years
• 3% profit share contribution to the 401(k), with Board approval
• Tuition reimbursement (up to $2,500/year)
• Annual profit sharing (minimum $525 for full-time employees who worked the full year in 2024)
• $1,000 referral bonus

PARR promotes from within and offers transparent pay structures. Many members of the management team started in entry-level positions, and regular merit increases and promotions are available for hardworking employees. The company values its employees and provides a safe, family-oriented work environment, with most locations closed by 5 PM and all locations closed on Sundays.