Ops Supervisor Recycling

About the role

Within a division, the Operations Supervisor – Recycling Center supervises recycling and other post-collection activities. This role oversees a team of dispatchers, operations clerks, drivers, sorters, helpers, and equipment operators to ensure the efficient operation of the recycling center. The Operations Supervisor works with the Operations Manager and General Manager to implement tactical initiatives that drive functional excellence and budget achievement, while ensuring compliance with safety, environmental, operating, regulatory, accounting, and ethics standards.

Responsibilities include executing and delivering on Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.

Responsibilities

• Remove unsafe conditions or situations from the recycling center and related post-collection activities.
• Partner with the maintenance department to ensure all equipment remains in working order and compliant with safety standards.
• Oversee effective safety and accident prevention programs to prevent accidents and injuries, ensuring a safe and productive work environment.
• Engage employees in active participation to instill a culture of safety through personal commitment and outreach.
• Provide service that meets or exceeds customer expectations, resolving unusual service requests, equipment breakdowns, and schedule changes with timely communications.
• Interact with customers to solve and rectify issues, improving the overall customer experience.
• Serve as a positive representative of the Company to drive customer satisfaction and loyalty.
• Establish productivity goals, ensure adherence to operating standards, and manage labor hours and disposal expenses per agreed plans.
• Execute operational plans to achieve or exceed the division’s budgeted goals.
• Support service delivery while actively contributing to fleet quality and maintenance.
• Create a collaborative, communicative team environment and drive employee engagement.
• Build and develop talent on the team, understanding employees’ career goals and providing coaching for advancement.
• Perform other job-related duties as needed or assigned.

Requirements

• Able to direct large staff.
• Process-oriented and results-oriented, with a commitment to organizational success and marshaling resources to accomplish goals.
• Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
• Collaborative; builds and works with teams.
• Creative thinker who challenges conventional solutions.
• Demonstrates and promotes ethical behavior.
• Strong leadership skills with proven judgment of talent, emphasizing hiring and developing high-performance teams.
• Minimum of 1 year of lead or supervisory experience.

Minimum requirement: High school diploma.

Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

More details on benefits.

About the company

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry, providing customers with a complete set of products and services, including recycling, waste, special waste, hazardous waste, and field services. The company is committed to advancing circularity and supporting decarbonization to create a more sustainable world.

In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. The company serves 13 million customers and operates more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Republic Services combines local operational management with standardized business practices to drive efficiencies while maintaining day-to-day decisions at the local level.

The company’s 42,000 team members are guided by values of safety, commitment to service, environmental responsibility, and delivering results in the right way. Republic Services has an inclusive and diverse culture with an employee engagement score of 86 and positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants.

Strategy

Republic Services’ strategy focuses on generating profitable growth through acquisitions and industry advancements, managing customers’ waste streams via a North American footprint of vertically integrated assets. The company emphasizes three growth areas:

• Recycling and Waste: Expanding footprint through organic growth and acquisitions, aggregating materials at scale to unlock advanced recycling opportunities and cross-selling new products and services.
• Environmental Solutions: Expanding capabilities and geographic footprint to help customers manage technical waste streams, including PFAS remediation.
• Sustainability Innovation: Leveraging sustainability as a platform for growth, including the Republic Services Polymer Center (the nation’s first integrated plastics recycling facility) and a joint venture with Ravago (Blue Polymers) to meet demand for sustainable packaging. The company is also building a network of Polymer Centers and Blue Polymer facilities across North America and harnessing landfill gas to produce Renewable Natural Gas (RNG).

Republic is committed to beneficially reusing 50% more biogas by 2030 (2017 baseline year).

Recent recognition

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Best-In-Class Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global