Ops Processor III

About the role

You'll complete a wide variety of departmental tasks such as policy modifications, premium refunds, decline processing. You'll review policy terms and make requested adjustments in accordance with those terms. You'll multi-task to complete assigned tasks and assist with customer requests. You'll meet department production goals while completing tasks.

Requirements

• Proficiency in Microsoft Office programs
• Team player with a positive attitude
• Ability to multi-task and manage a multitude of tasks daily
• Problem solving, critical thinking, and decision-making skills
• Ability to work a Monday-Friday schedule from 8 AM – 4PM in addition to month close schedule/extra hours to maintain service levels

Benefits

• Hybrid work approach: 3 days in the office and 2 days working from home
• Regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme
• Competitive high-deductible health plan, EAP programs and access to health and well-being activities
• 401(k) program with employer matching