Ops Coordinator - CSP

About the role

The Ops Coordinator - CSP position at FedEx is responsible for providing administrative support and customer service in the context of pickup and delivery and linehaul field operations.

Responsibilities

• Respond to requests and issues professionally and effectively
• Manage time, organize tasks, and handle multiple priorities in a fast-paced environment
• Communicate with various audiences through verbal and written means
• Analyze numerical data and written information
• Use Microsoft Office software and web-based applications
• Understand and comply with transportation regulations and DOT requirements

Requirements

• High school diploma or GED
• Bachelor’s degree in Business, Logistics, or a related field preferred
• Administrative support, customer service, or dock operations experience preferred

Qualifications

• Customer service skills
• Time management, organizational, and multi-tasking skills
• Verbal and written communication skills
• Ability to read, interpret, and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Knowledge of concepts, practices, procedures, and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Skills

• Customer service skills
• Time management and organizational skills
• Verbal and written communication skills
• Ability to read and interpret numerical data and written information
• Software proficiency (Microsoft Office and web-based applications)
• Transportation regulations knowledge

Benefits

For details on our comprehensive benefits, click here.

Pay

Details on pay are provided in the Additional Details section.

Schedule

Minimal travel is required.

Pay Transparency

Pay transparency is provided in the Additional Details section.

Additional Details

For additional details on the position, please refer to the Additional Details section.

Equal Opportunity Employer

At FedEx, we are committed to being an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

E-Verify Program Participant

For U.S. applicants and employees only, FedEx participates in the E-Verify program. For more information, please click here.