Oprational Readiness Coordinator

About the role

LOCATION: Miami, FL. In this role, you will manage and coordinate large-scale strategic initiatives and Operational Readiness Testing (ORT) activities. This is a project management and operational readiness role, with a focus on coordination, stakeholder alignment, reporting, and delivery rather than hands-on testing.

Responsibilities

• Managing and coordinating multiple strategic initiatives and operational readiness activities.
• Driving project deliverables to completion accurately and on schedule.
• Coordinating ORT activities and ensuring readiness efforts are executed with a high degree of quality and attention to detail.
• Managing project risks, issues, dependencies, action items, and deliverables.
• Collaborating with cross-functional stakeholder groups to maintain alignment, accountability, and progress.
• Preparing clear, concise, and leadership-ready reporting and presentations.
• Supporting large-scale implementations, readiness activities, cutover, and hypercare efforts as needed.
• Coordinate and track project deliverables, milestones, dependencies, risks, issues, and action items.
• Proactively identify potential risks and issues and work with stakeholders to develop and implement appropriate resolutions.
• Facilitate communication and coordination across multiple stakeholder groups to ensure project objectives and deliverables remain on track.
• Develop and maintain project plans, status reports, dashboards, presentations, and other project documentation.
• Prepare executive-level communications and reporting that clearly communicate project status, risks, issues, dependencies, and key decisions.
• Coordinate Operational Readiness Testing activities, ensuring schedules, deliverables, stakeholders, and action items are effectively managed.
• Monitor readiness activities and proactively follow up on outstanding items to ensure timely completion.
• Support implementation, cutover, and hypercare activities, including coordination of key deliverables and stakeholder communications.
• Maintain accurate project information and reporting within applicable project management tools.
• Utilize JIRA to track project activities, action items, issues, and deliverables.
• Develop and maintain Power BI reporting and dashboards to support project visibility and leadership decision-making.
• Develop professional PowerPoint presentations for project updates, executive reviews, and stakeholder meetings.
• Conduct regular follow-ups with stakeholders to maintain accountability and ensure commitments are met.
• Work independently to drive initiatives forward with minimal supervision.
• Maintain a high degree of organization and attention to detail across multiple concurrent priorities.

Skills

• Strong project management, organizational, communication, and interpersonal skills.
• Proven ability to manage deliverables, risks, dependencies, issues, and action items.
• Strong stakeholder management and executive communication skills.
• Advanced PowerPoint presentation development skills.
• Experience with JIRA and Power BI reporting.
• Exceptional attention to detail and organizational skills.
• Strong problem-solving, analytical, and critical-thinking skills.
• Ability to prioritize and manage competing responsibilities in a fast-paced environment.
• Ability to work independently, take initiative, and proactively drive deliverables to completion.
• Strong ability to coordinate across cross-functional teams and multiple stakeholder groups.
• Ability to communicate complex project information clearly and concisely to leadership.
• Strong follow-up and accountability skills.
• Ability to build and maintain productive internal and external working relationships.
• Comfortable operating in an environment with minimal supervision and changing priorities.

Qualifications

• 5+ years of project management, operational readiness, or related experience.
• Proven experience supporting large-scale strategic initiatives or implementations.
• Experience with operational readiness, cutover, hypercare, or similar readiness activities preferred.
• Experience managing cross-functional projects and stakeholder groups.
• Experience developing executive-level presentations and project reporting