Ophthalmic Technician - Willing to Train!

About the role

An Ophthalmic Technician/Scribe is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee will use ophthalmic techniques to perform preliminary work-up of patients in a clinic setting, scribe for Physicians and may also directly assist Physician(s) with examinations and treatment of patients.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
• Anticipate Physician needs to facilitate the flow of the clinic.
• Practice urgency at all times with patient's time, as well as the Doctor's time and schedule.
• Comply with all company policies and procedures, including HIPAA.
• Verify patient's information by interviewing patient.
• Record patient's medical history and current medications and confirm purpose of visit.
• Record all data in the patient's Electronic Medical Record (EMR).
• Check condition of patient's eyes by observing pupils, muscles, visual acuity and extraocular movements.
• Perform dilation, refraction, pressures, and a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography.
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications.
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician.
• Demonstrate basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system.
• Ensure accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used.
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse and respiration rate) as required.
• Open and close exam rooms as needed.
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
• Perform general office duties and cleaning as assigned by manager.

Requirements

• High School Diploma or GED Equivalent.
• Favorable result on Background Check.
• Basic computer skills.
• Strong customer service skills.
• Excitement to learn and grow.

Qualifications

• Desire to gain industry knowledge and training.
• Demonstrates initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Consistently creates a positive work environment by being team-oriented and patient-focused.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.
• Commitment to work over 40 hours to meet the needs of the business.
• Ability to work weekends when applicable.
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice.

Skills

• Required skills include dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography.
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications.
• Accurately and thoroughly documents medical visits and procedures as they are being performed by the Physician.
• Demonstrates basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system.
• Ensures accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used.
• Prepares patients for treatments and minor procedures; measures and records vital signs (blood pressure, pulse and respiration rate) as required.
• Opens and closes exam rooms as needed.
• Keeps examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and maintains drug count.
• Performs general office duties and cleaning as assigned by manager.
• Proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system.
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
• Computer proficiency and ability to quickly learn new applications.

Benefits

• Full Benefits Package – Medical, Vision, Dental and Life Insurance.
• 401k with Employer Matching.
• Paid Time Off (PTO) and Paid Holidays.
• Paid Maternity Leave.
• Eyecare Education Reimbursement.
• Mileage reimbursement for travel to other offices as needed.

Schedule

Full Time. Offices are open Monday‑Friday 7am‑7pm. Shifts fall within those hours, with possible earlier/later starts as needed.