Ophthalmic Technician (Part-Time)

About the role

Based in St. Louis, Missouri, The Eye Institute of West Florida is part of EyeCare Partners, the nation’s leading provider of clinically integrated eye care. Our network includes over 300 ophthalmologists and 700 optometrists who provide comprehensive care across 18 states and 80 markets.

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

Requirements

• High School Diploma or GED equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions

• Provide exceptional customer service during every patient encounter
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date
• Perform general office duties and cleaning to be assigned by manager

Qualifications

• One year of related experience and/or training; or equivalent combination of education and experience
• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience using Electronic Medical Records (EMR) systems
• Computer proficiency and ability to quickly learn new applications

Physical Requirements

• Frequent walking (75%)
• Sitting (50%)
• Standing (50%)
• Bending, stooping, and reaching (25–50%)
• Lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required
• Occasional driving or climbing may also be necessary