Ophthalmic Technician

About Us

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of more than 175 providers across 19 specialties to meet the healthcare needs of the Mid-South community. We are a not-for-profit, non-tax-supported group practice dedicated to serving the community by putting our patients first. UCH provides exciting career opportunities for qualified, caring professionals and prioritizes internal promotion.

About the Role

This position is responsible for conducting patient interviews to obtain medical history and assisting with examinations. The role supports the Physician by administering patient care as directed and assisting with office procedures, including patient preparation. Additional duties include performing special testing and patient education.

Responsibilities

• Conduct patient assessments through interviews and history-taking
• Assist with patient examinations and office procedures
• Administer patient care as directed by the Physician
• Perform special testing, including:
  • Lensometry
  • Auto refraction
  • Keratometry
  • Screening and threshold visual field testing with automated perimeter
  • A-scan biometry for intraocular lens calculations
• Provide patient education on the care and handling of soft and hard contact lenses
• Assist the Physician in fitting contact lenses
• Inspect equipment to ensure proper working order
• Manage RX authorization processes
• Support patient satisfaction initiatives
• Maintain equipment and room effectiveness
• Handle chart documentation accurately
• Assist with physician scheduling and patient triage
• Optimize patient flow processes
• Perform other duties as assigned

Core Competencies

• Knowledge of safety, compliance, and regulatory issues
• Excellent interpersonal, communication, and organizational skills
• Strong customer service skills
• Commitment to supporting UCH’s standards of medical excellence

Requirements

• High school diploma or equivalent (required)