Ophthalmic Technician

About the role

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date
• Perform general office duties and cleaning to be assigned by manager

Qualifications

• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience
• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience using Electronic Medical Records (EMR) systems
• Computer proficiency and ability to quickly learn new applications

Education and/or Experience

• Minimum Required: High school diploma or general education degree (GED) required
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience