OPHTHALMIC ASSISTANT - PART TIME

About the Role

We are growing and looking for a Part-Time Ophthalmic Assistant to join our team at Vance Thompson Vision, a global leader in vision correction driven by groundbreaking research, innovative technology, and exceptional patient care.

Our core values shape our foundation and guide our interactions:

• Caring – We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun – We choose a positive attitude every day and use humor to create a less formal, less stressful, and more productive work environment.
• Committed – We are accountable and 100% committed to the success of VTV. We take initiative to delight customers, motivate teammates, and improve financial results.
• Egalitarian – We play on a team where everyone is equal, and no task is too small for any member to step up and own.
• Excellence – We are committed to doing the extra work to be outstanding in customer service, patient care, and team happiness.

Responsibilities

• Perform patient workups and preliminary tests including visual acuity, patient history, lensometry, and other tests in accordance with protocol.
• Perform various diagnostic tests as directed, including but not limited to keratometry, topography, tonometry, pachymetry, and visual fields as indicated.
• Facilitate efficient patient flow by monitoring schedules, patient medical records, and potential schedule conflicts; resolve and communicate with OD/MD as necessary.
• Triage patient phone calls by answering questions and resolving concerns to achieve patient satisfaction.
• Ensure the opening, closing, maintenance, and stocking of exam lanes, and maintain orderly work areas.
• Send prescriptions to patients’ pharmacies as requested by the doctor and handle prior authorization requests as needed.
• Participate in regular team meetings to ensure effective team and inter-department communications.
• Actively participate in ongoing professional self-development to enhance training and skills.

Requirements

• High school diploma or equivalent.
• Preferred experience and/or training with completion of the American Academy of Ophthalmology (AAO) home study.
• Preferred experience in patient care.

You are ready to live out our core values in patient and team interactions, committed to providing an excellent patient experience, highly organized, able to anticipate patient needs, bring a positive attitude every day, and are a clear communicator, able to multitask and team-oriented.

Benefits

• Full benefits package and competitive compensation.
• Education Allowance.
• Wellness Program paired with a Lifestyle Spending Account.