Operator Qualifications Specialist

About the role

Forge ahead with WSB. WSB was founded on the understanding that culture drives results, and we've dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas. We've inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow. We invite you to forge ahead with us.

Responsibilities

• Coordinate or deliver training (classroom, online, and hands-on) and conduct or oversee performance evaluations (knowledge tests, practical/field observations, simulations) for covered tasks.
• Ensure all individuals (employees and contractors) performing covered tasks meet qualification standards before work begins.
• Maintain detailed, audit-ready records of qualifications, training, evaluations, and requalification's.
• Support internal audits and regulatory inspections (PHMSA, state agencies).
• Track qualification expirations, manage requalification schedules, and handle documentation in compliance management systems (e.g., EnergyWorldnet, EnergyU, Veriforce, or internal platforms).
• Identify skill gaps or deficiencies through evaluations, observations, or incident reviews. Recommend or provide remedial training and monitor effectiveness.
• Work closely with operations, field supervisors, training department, contractors, and management to communicate requirements, resolve issues, and implement process improvements.
• Stay current with changes in federal, state, and industry standards (e.g., ASME B31Q) and update the OQ program accordingly.
• Participate in post-incident reviews and suspension/revocation processes when qualifications are in question.
• Generate reports on program status, qualification compliance rates, and trends.
• Contribute to the development of new evaluation tools, processes, or materials.

Requirements

• A high school diploma or GED.
• An associate’s or bachelor’s degree in a related field (e.g., Engineering, Occupational Safety, Technical Training, or Energy), preferred.
• 3–5+ years of experience in pipeline operations, gas utilities, maintenance, or a related technical field.
• Direct experience with OQ programs, training, or evaluations, strongly preferred.
• Prior experience as an evaluator, trainer, or in a compliance/safety role, a plus.

Qualifications

• In-depth knowledge of DOT/PHMSA Operator Qualification regulations and pipeline safety standards.
• Strong understanding of covered tasks and evaluation methods (knowledge, skills, and ability to recognize abnormal conditions).
• Excellent communication, coaching, and interpersonal skills.
• Detail-oriented with strong organizational and record-keeping abilities.
• Proficiency with learning management systems, Microsoft Office, and compliance software.
• Ability to work independently and handle multiple priorities.
• Physical capability for field work (e.g., lifting, outdoor environments), where applicable.

Skills & Abilities

• Ability to obtain Relevant industry certifications (e.g., from Veriforce, Energy Worldnet/MEA, NCCER).
• Combination of office and field environments.

Benefits

This position will be performed remotely using Teams and other communication methods. Must comply with company safety policies, drug/alcohol testing, and background checks. This role is essential for maintaining operational integrity and regulatory compliance. The ideal candidate is safety-focused, technically proficient, and passionate about workforce development.

Pay

Competitive compensation and benefits package, including medical insurance, dental insurance, vision insurance, life insurance, company paid short-and long-term disability, 401K with match, paid time off, paid holidays, tuition reimbursement, and opportunities for professional growth and development.

Schedule

This position is full-time. Part-time employees can participate in the 401K plan and applicable earned paid leave.