Operator
Vista Community Clinic · Vista, CA · 2 mo ago
Management$21–$22/hrFull-time
Why VCC?
- Winner of the 2025 HRSA Gold Medal for Outstanding Care
- Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes
- Ambitious training & development culture
- Workplace built on respect, collaboration, and passion for care
About the Role
Greet callers and handle inquiries and appointments via the telephone in a professional and timely manner.
Enter accurate and current demographic and insurance information in the computer for each patient.
Adhere to current productivity requirements for department.
Make appointments for all clinics
Contact patients via phone and text message to schedule &/or remind them about appointments.
Responsibilities
- Minimum Bilingual - English/Spanish
- Minimum six months office or other customer service experience
- Preferred Minimum one year medical office experience preferred
Requirements
- Thorough knowledge of the Clinics, providers and procedures performed
- Knowledge of the Clinic products and services
- Knowledge of health care delivery systems and the ability to use that knowledge in assisting clients to access necessary health care services
- Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities
Qualifications
- Minimum high school graduate or equivalent
Skills
- Customer service skills
- Computer proficiency (Microsoft Office products)
- Phone and text messaging skills
Benefits
- Competitive Compensation & Benefits
- Medical, dental, vision
- Company-paid life insurance
- Flexible spending accounts
- 403(b) retirement plan
Pay
$21.00 - $22.00 Depending On Experience