Operative Scheduling Coordinator (Gastroenterology)

About The Job

General Summary of Position

Schedules all elective surgical procedures. Participates in the preparation of perioperative schedules and entry of data in the computer system. Ensures surgeon's preferences and patients' needs match available OR resources by accurate scheduling. Functions as a frontline point of contact for all physicians' offices. Exhibits customer service skills. Demonstrates critical thinking in initiating solutions to scheduling issues.

Primary Duties And Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
• Complies with governmental and accreditation regulations.
• Affords assistance in preference card maintenance for the specialty team leaders.
• Assists in generating standard reports.
• Communicates appropriately to the Patient Care Coordinator regarding prostheses and equipment necessary for specific cases.
• Communicates effectively with physician(s) and physician's office staff and all customers to schedule surgical cases within the perioperative services.
• Ensures the accurate and appropriate scheduling of all cases performed within surgical services. Responsible for the daily case schedule and communicates any needs for scheduling modification and development.
• Ensures the validity and efficiency of the schedule by carefully checking times, procedures, physicians (including the availability of anesthesiologists), x-ray films, and old charts before the schedule is duplicated and distributed.
• Exhibits competency in computer skills and use of equipment needed in the perioperative scheduling process.
• Maintains patient and associate privacy and confidentiality.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.
• Performs other duties as assigned.
• Supports the establishment and execution of physician marketing strategies by providing efficient scheduling of cases and through excellent communication skills.
• Uses budgeted resources (personnel, supplies, and equipment) judiciously to ensure efficient and cost-effective operation of the department.

Minimal Qualifications

• Education: High School Diploma or GED and strong knowledge of medical terminology required.
• Experience: 1 year experience in operating room or surgical office setting required.
• Licenses and Certifications: No special certification or registration required.

Knowledge, Skills And Abilities

• Excellent customer service skills.
• Problem-solving skills based on written departmental guidelines and criteria.
• Data entry skills.
• Working knowledge of word processing and spreadsheet software applications.
• Ability to work independently.

Pay

This position has a hiring range of USD $18.70 - USD $32.72 /Hr.