Operations Transformation Director

About the role

Lead business transformation initiatives that improve performance, simplify operations, and strengthen growth capabilities within Legrand’s Audio Video Division. This role partners across Operations, Supply Chain, Sourcing, Manufacturing, Commercial, IT, and Shared Services to define transformation priorities, optimize the manufacturing and supply chain footprint, improve end-to-end processes, and build capabilities that deliver measurable, sustainable value. The Transformation Director acts as a catalyst for change, helping teams move from strategy to execution through clear priorities, strong governance, digital enablement, lean practices, quality discipline, and effective change leadership.

Responsibilities

• Transformation Strategy & Execution
  • Define and execute a focused transformation roadmap aligned with business priorities, growth objectives, and operational performance needs.
  • Lead cross-functional transformation programs from opportunity identification through implementation and benefit realization.
  • Establish governance, milestones, ownership, and executive reporting to ensure progress, alignment, and accountability.
• Footprint Optimization, Manufacturing Strategy & Joint Design Manufacturing
  • Support manufacturing and supply chain footprint definition and optimization to improve cost, quality, service, lead time, resilience, and scalability.
  • Simplify flows, reduce unnecessary handoffs, and improve work movement across sites, suppliers, and functions.
  • Enable Joint Design Manufacturing initiatives with engineering, sourcing, suppliers, and operations to improve manufacturability, quality, cost, and speed to market.
• Operational Excellence, Lean Manufacturing & Quality
  • Apply lean, quality management, and continuous improvement methods to simplify processes, remove bottlenecks, and improve execution.
  • Facilitate value-stream mapping and end-to-end process redesign where it creates meaningful business impact.
  • Define practical performance measures to track productivity, quality, service, cycle time, and working capital improvements.
• Digitalization, Analytics & Process Automation
  • Promote practical use of digital tools, automation, analytics, dashboards, and self-service capabilities to improve visibility and decision-making.
  • Partner with IT and business leaders to reduce manual work, improve data quality, and standardize key processes.
• Team Development & Change Leadership
  • Build readiness for change through communication, stakeholder alignment, training, and leader engagement.
  • Coach teams to adopt new ways of working and strengthen internal capability in transformation, lean, quality, and digital practices.
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement.

Success Measures: Delivery of priority transformation initiatives, productivity improvement, process simplification, digital adoption, quality and service improvement, working capital impact, and sustained change adoption.

Requirements

• Education & Experience
  • Bachelor’s degree in Operations, Supply Chain, Engineering, Business, or related field required; MBA preferred.
  • Minimum of 10 years of progressive leadership experience, including large-scale transformation, operations, supply chain, manufacturing, procurement, commercial, or shared services experience.
  • Minimum of 5 years supervisory/management experience.
  • Proven ability to implement digital solutions, drive process improvement, influence executive leaders, and deliver measurable business outcomes.
• Essential Knowledge, Skills and Abilities
  • Ability to lead cross-functional transformation initiatives, influence leaders, and align teams around common priorities.
  • Strong understanding of operations, manufacturing, supply chain, sourcing, quality, and business process improvement.
  • Experience with lean, continuous improvement, project governance, change management, and performance measurement.
  • Comfort using data, digital tools, dashboards, ERP systems, and analytics to support decisions and execution.
  • Strong communication, facilitation, problem-solving, and team development skills.
• Special Job Requirements
  • Frequent availability and communication during non-standard business hours to collaborate with global team members.
  • Must be available for extended, varied work hours based on business need.
  • Up to 50% travel, including ground travel to company facilities and suppliers, as well as long-distance or air travel.

Preferred Qualifications

• Experience with SAP, Power BI or similar analytics tools.
• Lean/Six Sigma certification.
• Transformation program leadership or manufacturing network optimization experience.

Working Conditions

• Regularly required to sit and use coordinated finger movements for data entry on a keyboard for most of the working day.

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive solutions for residential, commercial, and data center markets make us a benchmark for customers worldwide. We harness technological and societal trends to improve life by transforming spaces with simple, innovative, and sustainable electrical and digital infrastructures.

Legrand North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefits, above-benchmark paid maternity and parental leave, bonus opportunities, paid time off to volunteer, and an active Employee Resource Group network.

Legrand’s Audio Video (AV) Division is a global leader in designing and manufacturing electrical, data, and AV solutions. Focused on solving customers' AV integration and technology challenges, Legrand AV provides innovative solutions and exceptional service to support vital connections worldwide.