Operations Director

About the role

ElectriCom, a utility construction company founded in 1960 in Paoli, Indiana, has experienced continuous growth since its inception. We take pride in our strong family-focused culture, both in the workplace and in our customer relationships. We seek employees who want to grow with a progressive company and who value quality, safety, and teamwork. ElectriCom offers competitive wages and benefits, along with opportunities for advancement and skill development.

Responsibilities

• Develop and maintain a strong regional presence through customer relationships and consistent project performance year over year.
• Manage customer relations by building relationships, promoting brand awareness, and expanding the customer base through both bid work and negotiated opportunities.
• Provide leadership in directing and managing construction activities within the assigned region for a utility construction contractor.
• Build and develop an internal team capable of supporting up to $20M in annual revenue while expanding the regional footprint and maintaining budget targets.
• Approve all expenditures and ensure proper control and maintenance of the operating budget as defined in project estimates.
• Review project trends and financial data in partnership with the financial business analyst to assess performance and develop action plans to address challenges.
• Establish and maintain relationships with key personnel in utility sectors including telecommunications, natural gas, electrical, and right-of-way services.
• Champion ElectriCom’s safety culture and serve as the regional safety leader for construction teams and individual employees.
• Listen to customer needs and propose effective solutions to address issues and support project success.
• Communicate technical aspects of projects clearly and concisely to both internal and external stakeholders.
• Maintain transparency and diligence in working with central office functions such as contracts, payroll, and administration.

Requirements

• Bachelor’s degree in Engineering or Construction Management preferred.
• 10–15+ years of telecommunications construction experience, including data networking.
• Strong understanding of project management concepts and the ability to collaborate effectively with project management teams.
• Excellent managerial, administrative, and analytical skills.
• Proven experience in business development within the telecommunications sector.
• Proficiency with data management systems (e.g., Power BI).
• Ability to travel up to 50%.
• Advanced knowledge of public right-of-way requirements and ISP/OSP Fiber Optic Plant deployments, including Maintenance of Traffic (MOT).

Benefits

• Your Career: Certified Apprentice Programs; Focused Construction Training; Opportunities for advancement and skill development
• Your Success: 401(k) with Company Match up to 6%; Competitive Medical, Dental, and Vision Coverage, including a $0-cost health benefit plan option; Health Savings Account (HSA) with Company Contributions & Match
• Your Well-Being: Company-Paid Life & AD&D Insurance; Company-Paid Virtual Doctor Service (Teladoc); Company-Paid Long-Term Disability; Company-Paid Short-Term Disability after 3 years of employment; Additional Voluntary Life Insurance & Voluntary Short-Term Disability
• Your Work-Life Balance: Paid Vacation (PTO) plus Paid Holidays; Bi-weekly Pay