Operations Trainer

This is a hybrid role, working from home and traveling to our communities as needed. Being an Operations Trainer isn't just about delivering presentations; it's about helping team members build confidence, develop new skills, and succeed in their careers. We're looking for someone who enjoys teaching, coaching, and collaborating with teams across our portfolio to create a consistent and engaging training experience.

Pay & Benefits

• Competitive salary plus annual bonus opportunity
• Benefits kick in the 1st of the month after just 30 days:
  • Medical, dental, and vision
  • Flexible spending accounts
  • Free short- and long-term disability insurance
  • Free life insurance (with buy-up options)
  • 401k with company match
• Tuition assistance up to $4,000/year
• $1,000 employee referral bonus
• 15 PTO days, 1 volunteer day, paid holidays (plus 2 floating holidays)
• 20% rent discount at any approved Berger community starting on Day 1

Responsibilities

• Deliver new hire onboarding and ongoing operational training
• Create engaging training content for in-person, virtual, and e-learning platforms
• Support community teams with training and operational needs
• Oversee and grow our mentorship program
• Monitor and support the company's Learning Management System (LMS)
• Identify skill gaps and recommend development opportunities
• Serve as a subject matter expert on company systems, policies, and procedures
• Analyze training results and recommend improvements
• Provide operational support to communities when needed

Requirements

• Five years of property management experience required
• Bachelor's degree preferred
• Strong presentation and facilitation skills
• Experience training, coaching, or mentoring others
• Excellent communication and organizational skills
• Experience with property management software and learning management systems
• Knowledge of Fair Housing laws
• Passion for helping others learn and grow
• Ability to travel throughout our company footprint