Operations Trainee (Manager in Training Program)
Overview
The Operations Trainee Front Office - Part Time or Full-time assists the operation and team to ensure exceptional service, quality, and value to each guest throughout their stay from front office, concierge, PBX, and bell staff.
Responsibilities
- Meet service quality standards that affect guest satisfaction;
- Respond to guest questions or problems in a timely, professional manner;
- Accept opportunities to learn new skills;
- Improve performance or cross-train for other hotel positions;
- Solve routine problems that occur on the job;
- Ask questions when not sure how to complete something;
- Learn new skills as quickly as most others in the same job;
- Engage in task-based assignments and learning activities to develop operational expertise;
- Interact with owners, guests, and associates to enhance service skills.
Qualifications
- Bachelor's degree in hospitality management or similar;
- Availability to work weekends and holidays;
- Experience in Hospitality Front of House.
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Hotel Discounts;
- Comprehensive benefits package. (full-time position only)
Pay
(Not specified)
Schedule
(Not specified)
Skills
(Not specified)
Benefits
(Not specified)
Pay
(Not specified)
Schedule
(Not specified)
Skills
(Not specified)
Benefits
(Not specified)
EEO
Equal Opportunity Employer: Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
AA
Equal Opportunity Employer: Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Drug Free Workplace
Pre-employment drug test and background check required.
E-Verify
We participate in E-Verify.
Location
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.