Operations Trainee

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

About the role

The primary function of the Operations Trainee is to learn all functional areas necessary to operate and manage a given branch. These areas include purchasing and inventory, basic accounting and billing, office administrative duties, and general maintenance.

Responsibilities

• Assure there is a system in place that all staff members understand to properly handle customer phone calls.
• Manage the receptionist’s schedule, ensuring proper back-up personnel is available when necessary.
• Arrange repairs and maintenance of all fax and copier equipment.
• Maintain proper toner and paper supplies for fax and copier equipment.
• Implement a system for strategically installing fax machines where needed and ensuring the correct person receives every fax in a timely fashion.
• Learn the customer invoicing process and oversee company adherence to such processes.
• Train and manage appropriate personnel on the daily duties of mailing customer invoices.
• Learn and enforce the CBSI policy of “Daily Management Review of Invoicing.”
• Review the invoice register daily and keep it up-to-date and clean of old items.
• Keep the “Branch Cash Account” clean of any invoices older than three days.
• Understand the payment process for all non-material bills such as utilities and general supplies.
• Maintain an up-to-date file or log of all paid non-material bills for quick reference.
• Ensure the cash drawer is closed out and balanced on a daily basis.
• Maintain the general appearance of the office, store, and bathroom areas, keeping them neat and clean, including hiring and training a cleaning service.
• Oversee general repairs and maintenance of the office, store, and bathroom areas, including HVAC, plumbing, and electrical.

Requirements

• Associate’s Degree preferred.
• Minimum of 3 years of related work experience.
• Strong Microsoft Office skills.

Skills

• Display trust and integrity; strive to do the right thing.
• Embody servant leadership by putting the needs of others first and valuing diverse perspectives.
• Demonstrate the ability to work independently and on a team; lead, execute, or delegate as needed while collaborating with others.
• Establish and maintain effective working relationships at every level of the organization.
• Champion an inclusive working environment; empower others to bring their full selves to the workplace.
• Self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing, with coworkers and customers.
• Problem-solve and prioritize tasks effectively.
• Manage stress depending on deadlines and ongoing projects.
• Multitask efficiently.
• Receive and analyze information quickly.
• Communicate solutions promptly if problems occur.
• Demonstrate a high degree of sound judgment.

Physical Requirements

• Must be able to remain in a stationary position in an office environment 70% of the time.
• Occasionally move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and exchange accurate information.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

All benefits subject to eligibility.

Job Location: 595 Hague Street, Rochester, NY 14606