Operations Teller- Full Time, NEW BRANCH COMING TO BROCKPORT!!!

Position Overview

We are seeking an Operations Teller; your focus is delivering exceptional service to our members while facilitating various transactions with accuracy and efficiency. Serving as a representative of the credit union, you uphold the highest standards of professionalism, focusing on creating a positive member centric experience.

Essential Functions & Responsibilities

• Maintains knowledge of products and services to properly assist members.
• Accurately process member transactions and provide appropriate recommendations to members who may need guidance in identifying the best solution to meet their needs.
• Develops and retains member relationships, actively promoting and cross-selling credit union products and services.
• Strictly adheres to verification processes for authenticating member identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities.
• Balances cash drawer and accurately processes transactions; assists in open/close activity and with end of day efforts to balance the branch.
• Achieves teller referral goals and participates in contests and other branch efforts to generate business.
• Solves compliance issues as needed.
• Audits, balances, and fills ATMs as needed. Performs performance basic level ATM maintenance.
• Maintains awareness of teller line activities and monitors daily activities for compliance with established policies, procedures, and regulations.

Knowledge & Skills Needed to be Successful in this Role

• A high school diploma or high school equivalency.
• A minimum of one to three (3) years of teller experience or related experience is normally required.
• Excellent communication skills and strong attention to detail.
• Proficiency with a PC and associated programs (such as Microsoft Office).
• Ability to build relationships with members and teammates.
• Cash handling skills.

Comprehensive Benefits

• Medical, dental, vision, FSA, HSA options for full-time employees.
• Paid holidays, vacation, and sick time.
• Retail 401(k) plan which offers company match.
• Training & development opportunities.
• Tuition assistance.
• Community focused volunteer opportunities.
• Promotes a solid work/life balance.
• Banking perks and discount programs.
• Employee recognition program.

Compensation Range

The actual salary offered within the range is dependent on a variety of factors including, but not limited to relevant experience, qualifications, skills, level offered, and performance expectations.

Note

The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Equal Opportunity Employer

Advantage Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.