Full Time Teller - East Northport
FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.
Responsibilities
- Process all financial transactions with accuracy and efficiency, including deposits, withdrawals, payments, issuing bank checks, money orders, gift cards, and processing Speed Deposit and Night Drop transactions.
- Make sound decisions that adhere to all policies, procedures, and regulatory banking requirements, such as determining check holds while following funds availability policy.
- Identify red flags based on risk guidelines and escalate to supervisors when necessary.
- Manage teller line and drive-up traffic to limit waiting times.
- Provide exceptional member experiences by cultivating relationships and identifying member needs to recommend beneficial products and services.
- Refer members to the platform or business partners to further assist with their banking needs.
- Engage with members as they enter the branch by welcoming them and assist with lobby management.
- Process requests manageable at the teller line, such as printing debit cards, submitting fraud claims, and disputes.
- Support the branch by participating in opening/closing procedures, daily reports, audit tasks, and dual control.
- Maintain controls, reconciliations, and reports, including verifying currency, balancing cash box/cash recyclers (TCR), daily reports, CTR’s, and SAR’s.
- Stay abreast and adhere to policies, procedures, and banking regulations, including Bank Secrecy Act, Anti-Money Laundering, and Office of Foreign Asset Control.
- Identify and handle existing, emerging risks, and fraud trends to minimize exposure to members and FourLeaf.
- Participate in the overall success of individual, branch, Retail Banking, and organizational goals by meeting or exceeding assigned performance goals and metrics.
Requirements
- High School Diploma or GED.
- 1-4 years of customer service and cash handling experience.
- PC, Windows, and internet proficiency.
- Detail-oriented with strong organizational skills, superior member service, excellent communication, and time management.
- Monday to Saturday availability required.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage.
- Life and disability insurance.
- Voluntary benefit programs.
- 401(k) plan with employer match.
- Reimbursement and wellness programs.
- Annual performance-based bonus.
- Competitive 401k.
- Tuition reimbursement.
- Flexible work options.
- Volunteer opportunities.
- Water Cooler Chats with executive teammates.
- Clubs & Sports.
- Food truck days.
Pay
$20 per hour.
FourLeaf Federal Credit Union has been committed to the financial well-being of our members for over 80 years, offering a full range of competitive savings and loan products. We are proud to be an award-winning place to work, with recent recognitions including Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, and Fortune’s Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities through charitable giving and community development programs in New York and beyond.