Full Time Teller - Freeport
About the role
The Teller contributes to the success of the branch by delivering exceptional member experiences while processing transactions and fostering long-lasting relationships.
Responsibilities
- Effectively process financial transactions by utilizing FourLeaf systems in accordance with established policies and procedures.
- This includes but is not limited to deposits, withdrawals, payment, issuing bank checks, money orders, gift cards and process Speed Deposit and Night Drop transactions, if applicable.
- Made sound decisions that adhere to all policies, procedures, and regulatory banking requirements.
- Identify red flags based on risk guidelines and refer escalations to supervisors when necessary.
- Manage teller line and drive-up traffic to limit waiting times.
- Cultivate relationships with members and identify member needs to recommend beneficial products and services.
- Engage with members as they enter the branch by welcoming them.
- Absorb requests that can be managed at the teller line. E.g., printing of debit cards, submitting fraud claims and disputes, etc.
- Support the branch by participating in opening/closing procedures, daily reports, audit tasks and dual control.
- Maintain controls, reconciliations and reports as needed or required.
- Stay abreast and adhere to policies, procedures, and banking regulations.
- Identify and handle existing, emerging risks and fraud trends to minimize exposure to members and FourLeaf.
- Comply with all aspects of Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Asset Control.
- Meet or exceed assigned performance goals and metrics.
Requirements
- High School Diploma or GED.
- 1-4 years of customer service and cash handling experience.
- PC, Windows, and internet proficiency.
- Detail oriented, strong organizational skills, superior member service, excellent communication, and time management.
Qualifications
- Monday to Saturday availability required.
- Spanish speaking preferred.
Skills
- Customer Service
- Financial Transactions Processing
- Member Relationship Building
- Compliance and Risk Management
- Time Management
Benefits
- Competitive 401k
- Tuition reimbursement
- Flexible work options
- Volunteer opportunities
- Water Cooler Chats with executive teammates
- Clubs & Sports
- Food truck days
Pay
The expected salary for this role is $20 per hour.
Schedule
Monday to Saturday availability required.
Additional Information
FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.
What Sets Us Apart
Along with a comprehensive benefit package, we offer:
- Competitive 401k
- Tuition reimbursement
- Flexible work options
- Volunteer opportunities
- Water Cooler Chats with executive teammates
- Clubs & Sports
- Food truck days
Who is FourLeaf?
FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work!
Our Recognition
- Certified Great Place to Work 2024-2025
- America’s Greatest Midsize Workplaces 2025
- Quantum Workplace Employee Voice Award 2024
- Fortune’s Best Workplaces in Financial Services & Insurance 2024
Community Involvement
We are proud to be an integral community partner through our charitable giving and community development programs in New York and beyond.