Operations Technology Specialist

About the role

The Operations Technology Specialist provides technical and administrative support to the Operations Department across the enterprise, ensuring all technology equipment is available and functioning at full capacity.

Responsibilities

• Troubleshoot handheld devices and other equipment to ensure they are operating properly and are running at full capacity, remotely or during site visits.
• Maintain an adequate supply of all electronic equipment used for warehousing and delivery (e.g., handheld devices and truck-mounted devices).
• Order equipment to ensure adequate supply.
• Accurately manage all associated invoices.
• Maintain records to accurately monitor and track all Operations technology equipment for the enterprise.
• Ensure compliance per the Foodservice Modernization Act.
• Track all relevant data and maintain appropriate records to pass compliance audits.
• Travel up to 15% of the time to divisions for technology roll-out meetings, equipment audits, and various tasks related to Operations Technology.
• Be available for on-call status and after-hours duties as needed to support the Divisions.
• Regular and reliable attendance.
• Perform other duties as assigned to meet business needs.

Requirements

• High School diploma or GED and four years of related experience and/or training.
• Demonstrated proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with technology support or sales is a plus.
• Must be flexible and willing to work the demands of the department, which may include evenings, weekends, and holidays.

Benefits

• Health insurance with majority coverage paid by Shamrock Foods.
• 401(k) Savings Plan.
• Profit Sharing.
• Paid Time Off.
• Growth opportunities, continued education, and wellness programs.