Operations Technologist

Position Summary Owns the systems the plant floor runs on and is the first call when production cannot move. This position reports to the VP of Technology, along with working with operations leadership for day-to-day priorities. Deacom production and warehouse management; shop floor scanning and labeling; quality and traceability modules; and floor hardware, including scanners, printers, and cycle count drones. Primary Responsibilities Sit with production, quality, and shipping leadership; document requirements in their languageConfigure Deacom production and warehouse functions: work centers, shop areas, job workflows, and lot labelsMaintain scanning, labeling, and print infrastructure across Iron Ridge and Richfield, and stand up the same at West Bend as it opensTriage and resolve floor system issues; escalate infrastructure faults to the systems administratorTrain supervisors and leads on new functionality, and write the runbook for anything they ownPartner with continuous improvement on any process change that touches a system Skills And Qualifications ERP configuration experience in a manufacturing plant, ideally Deacom or a comparable mid-market ERPComfortable spending half a day on a production floor in PPESQL literate enough to answer their own data questionsAble to remain calm under a line-down call Expectations Shared Across The Technology Team Work enters through the ticket queue and the ranked backlog; side-channel requests get redirected, politely and every timeNothing reaches a production system without a second reviewer and a rollback planAnything you own is documented well enough for someone else to run it while you are on vacationCross training with at least one other person on the team, so no system has a single keeperAvailability for occasional after-hours work during releases and plant events, under a rotation still to be definedTravel between Iron Ridge, Main Street, Hartford, Richfield, and eventually West Bend as the role requires