Operations Technician Tier II

Overview

USEI works with some of the world’s largest and most dynamic private, commercial and government organizations providing satellite teleport services including TT&C, broadcast video, aviation and Internet services delivery. To constantly deliver best-in-class service to our clients, we need exceptional people in every position and in return have high expectations.

Location: Brewster, WA

Responsibilities

• Operate and maintain earth station antennas, HPAs, LNAs/LNBs, converters, RF switching systems, ACUs, fiber-optic subsystems, and baseband equipment.
• Perform installation, configuration, activation, testing, and troubleshooting of satellite and terrestrial services.
• Monitor and analyze satellite links (EIRP, C/N, etc.); identify and resolve performance issues in real time.
• Conduct preventative and corrective maintenance, fault isolation, and repairs down to system or component level.
• Support NOC calls/emails, alarm response, and customer service troubleshooting for RF and USEI terrestrial network.
• Maintain accurate documentation, RF diagrams, and performance baselines.
• Participate in occasional missions including TT&C, launch support, and specialized customer services.
• Familiarity with M&C (Monitor and Control) operations and interactions.

Qualifications

• Minimum 2 years’ experience in satellite communications, teleport, or earth station operations (equivalent technical training or degree in RF/Electrical/Telecom accepted).
• Proficiency with test equipment (spectrum analyzers, frequency counters, power meters, digital test sets).
• Strong electronics troubleshooting skills (system- and bench-level).
• Ability to read and interpret RF/electrical drawings and block diagrams.
• High school diploma required, Associate’s or Bachelor’s in a technical field preferred.
• PC proficiency (MS Office Suite); ability to learn new technologies quickly.
• Ability to lift up to 50 lbs, climb ladders, and work in elevated or confined spaces.
• Ability to obtain security clearance as needed.
• Requires US citizenship or Green Card.

Compensation and Benefits

Compensation: $60,000 – $75,000 annual salary. Compensation within the range above will depend on your relevant experience, skills, and role responsibilities.

• Full and generous benefits package, including Medical, Dental, and Life benefits, at no cost for the employee.
• Family Medical and Dental plans available.
• 401K retirement programs available.
• Average of 10 paid observed Holiday Days per year.

Schedule

Requires 12-hour shift coverage to provide 24x7x365 coverage including Holidays—working rotating shift schedule.