Operations Technician - El Dorado, AR

About the role

Mansfield Service Partners is seeking an Operations Technician to join our team in El Dorado, AR. This is a hands-on technical role supporting customer lubrication and reliability programs through oil sampling, equipment inspections, preventive lubrication, troubleshooting, and onsite service.

Responsibilities

• Manage scheduled oil sampling programs for assigned customer accounts.
• Perform oil changes, lubrication routes, electric motor greasing, and visual equipment inspections.
• Inspect and troubleshoot lubricant systems, pumps, nozzles, fittings, storage, and dispensing equipment.
• Investigate product contamination issues, identify root causes, and recommend corrective actions.
• Document and communicate sampling results, inspection findings, completed work, and recommended actions.
• Work directly with customer teams to identify reliability concerns and recommend practical solutions.
• Participate in customer and reliability review meetings as needed.
• Train customer personnel on proper sampling and technical service procedures.
• Recommend appropriate lubricant storage and dispensing equipment.
• Identify additional product or service needs and communicate opportunities to the appropriate internal teams.
• Maintain required customer-specific safety and technical certifications.

Requirements

• MLT-1 Certification
• Three (3) years of mechanical experience (automotive, industrial machinery, valves, pumps)
• Three (3) years of experience with fuel and lube pumps, nozzles, & fittings
• High school diploma or equivalent

Qualifications

• Effective written and oral communication skills
• Excellent interpersonal skills and problem-solving techniques and skills
• Establishes and follows procedures and protocols; maintains consistency in work process
• Experience with pumps and strong mechanical and technical abilities (a plus)