Operations Team Lead

About the role

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Location: Miramar, FL

Schedule

• Monday - Friday and Saturdays dependent on business needs
• Start Time: Between 6 am - 7 am until workload completion

Pay

$73,000 / year, paid weekly

Benefits

• Medical, prescription, dental, and vision insurance
• Life and disability insurance
• 401(k) with company match
• Company discounts
• Paid vacation
• Employees are eligible for benefit election on day 1 of employment

Responsibilities

• Oversee route drivers and deliveries to homes and businesses
• Improve productivity and streamline branch activities to maximize results and achieve peak performance
• Manage and oversee all branch operations to ensure efficient day-to-day functioning
• Support the team with decisions, actively participate, problem-solve, and manage conflict
• Provide coaching and feedback, train new hires, and teach upselling techniques
• Ensure safety by operating vehicles responsibly, completing DOT-required documentation daily, and following safe work practices
• Take ownership of personal safety and that of co-workers and the public
• Assist with daily branch closing activities, driver execution reviews, and team meetings
• Lead the team to achieve and exceed sales targets through effective coaching on upselling
• Available for route coverage and flexible work hours based on business needs
• Collaborate with the Operational Leader to develop and implement strategies for improved customer service

Requirements

• High school diploma, GED, or equivalent work experience
• Ability to secure and maintain a Class B CDL license with airbrake endorsement (preferred)
• Clean Motor Vehicle Record (last 3 years) – no major driving offenses including DUI/DWI, reckless driving, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal incident
• Must be 21 years of age or older (DOT requirement)
• Prior experience in a supervisory or leadership role overseeing a team of employees (preferred)
• Experience with Microsoft Word, Excel, Outlook, and Power BI (preferred)
• Must be able to meet the physical demands of the role, including sitting, standing, walking, lifting, stooping, bending, squatting, pushing, and pulling with or without reasonable accommodation