Operations Support - Vancouver (WA)

About the role

Actively work to meet monthly goals for North Coast Operations. As part of a team that makes a real difference for our customers, you’ll help bring electricity to offices, homes, factories, and other buildings by managing key financial and operational processes.

Responsibilities

• Process Customer Billings and Credits ensuring accuracy and compliance
• Manage Daily Cash Box and deposits of checks received
• Review monthly aging Will Call orders and their disposition
• Review and process Return Goods
• File and Track carrier/vendor freight claims
• Resolve Vendor Shipping Discrepancies
• Other duties as assigned

Requirements

• Accurate, dependable, and detail-oriented
• Excellent written and verbal communication skills
• Committed to 100% accuracy and doing tasks right the first time (DIRTFT)
• Excellent customer service skills
• Experience with O365 products—Outlook, Excel, Word, etc.
• General understanding of Eclipse and SWMS
• Self-motivated and a problem solver
• Must be authorized to work in the United States without current or future visa sponsorship
• Any offer of employment is contingent upon the successful completion of all applicable pre-employment requirements, which may include a background check, drug screening, credit check, and motor vehicle record review, as permitted by law and required for the position

Physical Requirements and Work Environment

• Heavy phone and computer use
• Office environment, mainly seated at a desk
• Some lifting up to 25 lbs.
• Usual 40-hour work week Monday through Friday
• Requires regular and reliable on-site attendance

Pay

This position is non-exempt and is eligible for overtime. Pay is $20/hour - $24.18/hour, DOE.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Tuition Reimbursement
• Employee referral bonus
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.