Operations Support Specialist I
Responsibilities
- Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time.
- Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
- Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms.
- Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment.
- Monitor patient progress and provide feedback the therapy team.
- Assist patients in performing exercises and support their prescribed home exercise programs.
Qualifications
- High School diploma
- Must be 18+ years
- Healthcare and/or customer service experience
- Preferred: Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students)
- Certified Personal Trainer experience
- Experience or education in Health Services, Exercise Science, or Kinesiology.
Benefits
- Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health.
- Medical, Dental & Vision Coverage: Flexible plan options.
- 401(k) Match: Competitive employer matching.
- Childcare Tuition Assistance: Discounted rates.
- Health Savings & Flexible Spending Accounts: Tax-saving options.
- Short- & Long-Term Disability: 100% employer paid income protection plans.
- Life Insurance: Employer-paid and voluntary options.
- Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
- Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.
- Corporate Discounts: Exclusive deals for employees.
Overview
Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide, while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Physical and Occupational Therapy, playing a key role in supporting our patients' recovery. In this position, you’ll receive hands-on training, mentorship, and direct exposure to the field of physical therapy.
We offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:
- Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health.
- Medical, Dental & Vision Coverage: Flexible plan options.
- 401(k) Match: Competitive employer matching.
- Childcare Tuition Assistance: Discounted rates.
- Health Savings & Flexible Spending Accounts: Tax-saving options.
- Short- & Long-Term Disability: 100% employer paid income protection plans.
- Life Insurance: Employer-paid and voluntary options.
- Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
- Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.
- Corporate Discounts: Exclusive deals for employees.
*Corporate Discounts: Exclusive deals for employees.
Click here for the complete list of benefit offerings.
NEW 2026 benefit!
If you’re passionate about patient care and eager to work with a Great Place To Work Certified team, we’d love to hear from you!