Operations Support Specialist

We need to output HTML fragment with sections: Responsibilities, Qualifications, Benefits, Pay, maybe Schedule? The posting includes "WHY YOU’LL LOVE IT HERE:" which includes benefits: PTO, total rewards, financial wellness, mental health, fertility benefits, volunteer time off, matching donations, learning & training, tuition reimbursement, internal advancement. Also includes "ANTICIPATED SALARY RANGE: $70K - $85K per year Plus annual performance bonus". Also "This position is Exempt, meaning ineligible for overtime pay". Also "Compensation for this position is dependent on a variety of factors...". So we should include Pay section with salary range and bonus. Benefits section with the listed benefits. Also maybe Schedule? Not mentioned. No schedule specifics. So omit Schedule. We need headings:

for each section: Responsibilities, Qualifications, Benefits, Pay. Possibly also "Overview"? Not required; we should not repeat job title. The "Overview" paragraph about Related Affordable is company description; maybe we can include as a

under a generic "About the company"? But instructions: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we can use those headings if content matches. There's no explicit "About the role" but we have responsibilities. There's "Qualifications". There's "Benefits". There's "Pay". There's no "Skills" separate; could embed in Qualifications. We'll output sections only if we have content. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate: EEO, equal-opportunity, privacy policy, etc. Also remove navigation, cookie, legal, scam-warning, duplicated lines. Also remove "Overview \Related Affordable spearheads..."? That's company description; maybe we keep as a brief paragraph under a heading like "About the Company"? But not in allowed headings list. Could we omit? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." The company overview is substantive? It's about the company, not the job. Might be considered boilerplate? It's not EEO/legal but it's generic marketing. Might be okay to keep as a

without heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those are typical. We could add a heading "About the Company" but not in list. Safer to include as a

without heading? But they said use

for section headings (list). They didn't say we cannot have other headings, but to follow the pattern we likely should only use those headings. The company overview could be placed under a heading "About the role"? Not appropriate. Maybe we can omit it as it's not directly about the job. However, "Preserve ALL substantive information" suggests we should keep it. But it's not about the job; still substantive about employer. I'd include it as a

after a heading "About the Company"? But that deviates from allowed headings. Could we treat it as part of "Responsibilities"? No. Given the instruction to prefer few substantive sections over many thin ones, maybe we can incorporate company overview into a brief

before the sections, without a heading. The instruction: "Output ONLY the HTML fragment — no /, no markdown code fences." It didn't forbid stray

without heading. So we can output a

for company overview, then sections. We must remove EEO/equal-opportunity/scams etc. The text includes: "We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards." That's EEO boilerplate; remove. Also "Visit our website for more information: Related Affordable Housing ." Keep? It's a link; maybe keep as part of overview. Also "🔗 Explore careers at www.Related.com" maybe keep? It's a link; could keep but it's not essential. Might be considered navigation? It's a call to action; maybe remove as it's like application instruction? Not exactly. Safer to keep as part of overview? It's not essential job info. I'd remove it as it's like a promotional link. Also "For details on our hiring policies and privacy practices, visit our Privacy Policy" remove. Now compile content. Responsibilities: copy the responsibilities paragraph(s) and essential job functions list. Need to format as

• for list of duties/requirements/benefits. The responsibilities include prose and a list of essential job functions. We'll output a

  for the introductory prose, then a

  • for each essential job function. We must preserve all substantive information; do not invent or summarize away detail. So we need to include each bullet exactly as in text. Let's extract responsibilities section: "Responsibilities The Operations Support Specialist, under the guidance of the Regional Vice President, supports the execution of key operational initiatives and affordable housing compliance activities across an assigned portfolio. This role focuses on promoting consistent site operations, strengthening regulatory compliance (HUD, LIHTC, bond programs, and related requirements), and supporting accurate reporting practices that reduce risk and support strong property performance. Through a combination of onsite reviews and digital assessments, the Operations Support Specialist evaluates site processes, identifies opportunities for improvement, and partners with stakeholders to implement practical solutions, provide targeted training, and enhance administrative operations. This position requires strong problem solving, sound decision making, and the ability to manage multiple priorities while collaborating across departments. From time to time, the Operations Support Specialist may support corporate initiatives or special projects to meet evolving business needs and operational priorities. ESSENTIAL JOB FUNCTIONS: Provide first line support and training to on site teams and new hires on HUD, LIHTC, and company policies, systems, and compliance requirements. Reinforce learning through ongoing guidance and oversight while partnering with Learning & Development to support training initiatives. Review applicant and resident files to ensure accuracy, eligibility, and full compliance with HUD, LIHTC, and other affordable housing program requirements; maintain complete and compliant digital and paper records. Support site teams with certifications, recertifications, lease ups, acquisitions, rehabs, and EIV binder maintenance while coordinating with Regulatory Compliance to keep rent limits, income limits, and eligibility standards current. Prepare for and participate in LIHTC audits, MORs, and other inspections while assisting with timely, accurate responses to audit findings and agency reviews. Monitor waitlists, marketing compliance, Market Rent adjustments, and Utility Allowance updates to ensure ongoing regulatory accuracy and program integrity. Partner with Housing Authorities and regulatory agencies to reconcile ledgers, resolve payment discrepancies, implement UA updates, and support rent and program adjustments. Coordinate with agencies, stakeholders, and Marketing to support required reporting, advertising, lease up activities, lotteries, and other compliance driven engagements. Connect residents and site teams with appropriate community resources, non profit partners, and service programs while monitoring delivery of services for accuracy, timeliness, and regulatory alignment. Support RSCs and Operations in coordinating resident engagement activities, educational events, and service initiatives, including food programs, and maintain regional directories and partnerships to enhance resident well being. Provide operational coverage by supporting Community Manager vacancies, assisting with ledger reconciliations, rent posting corrections, financial reviews, and budget preparation as directed by Regional Management. Contribute to corporate and ad hoc projects while supporting property operations to maintain accuracy, efficiency, and continuity across assigned sites. Ability to travel on an as needed basis to support business operations across Southern California" We need to split into bullets after "ESSENTIAL JOB FUNCTIONS:" each sentence starting with a verb. We'll keep each as
  • . Now Qualifications: list: "Qualifications 3+ years’ experience with Affordable Housing file preparation, audit and training, including Project Based Section 8, LIHTC, Bond, HOME and 236. 3+ years’ experience with on-site property management and operations; including experience with drafting budgets and financial reporting. Strong working knowledge of LIHTC and project-based section 8 (HUD) affordable housing compliance programs. Affordable industry certification such as CPO, CPM, SHCM, TCM preferred. Intermediate level experience with Property Management Software (e.g. RealPage/Yardi) Ability to travel (including overnight travel) approximately 50% of working hours to assigned sites. Must possess reliable transportation and maintain a valid driver’s license. Previous experience with acquisitions/major rehabs/renovations preferred. Bachelor’s degree preferred. Dedicated to exceeding expectations by providing exceptional service. Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions. Team player, believing in the power of working with a team to achieve shared goals. Willingness to embrace feedback and continuously improve." We need to format as
    • for any list of duties/requirements/benefits. So each qualification point as
    • . Some are sentences; we can split by periods but keep meaning. Better to keep each sentence as separate
    • . However some sentences are long with multiple clauses; still okay. We'll produce
      • for each distinct qualification. Now Benefits: from "WHY YOU’LL LOVE IT HERE:" list: - Lots of paid time off (19+ days!) – we value your life outside of work - Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program - Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs - Mental health resources, such as counseling, are available to our team members - Fertility benefits – such as surrogacy, adoption assistance and more! - Paid time off to volunteer and we will match your charitable donations! - We are a passionate team making real impact on the world! - Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more We need to output as
        • . Also note we should not include filler like "and so much more" maybe okay. Now Pay: from "ANTICIPATED SALARY RANGE: $70K - $85K per year Plus annual performance bonus This position is Exempt, meaning ineligible for overtime pay Compensation for this position is dependent on a variety of factors, including individual qualifications and geographical location. The range provided is intended to offer a general guideline and may vary based on these factors. Final compensation offers will be determined based on a comprehensive assessment of the candidate's background and the specific requirements of the role." We need to output as

          maybe. Since it's prose. We'll put in a

          . Now Overview: we have company description paragraph: "Overview \Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing ." We need to remove the backslash? The text includes "Overview \Related Affordable spearheads". Likely a formatting error; we should output as "Overview Related Affordable spearheads". We'll keep as a

          . Also remove the link "Visit our website for more information: Related Afford