Operations Support Specialist

Responsibilities

• Monitor and triage incoming work items
• Analyze and compile information to create new actions
• Route actions to appropriate stakeholders
• Document and track actions to completion
• Analyze and summarize key points relevant to government decision-makers
• Organize and relay government responses
• Analyzing legal and policy documents related to the FISA authorities to extract key information
• Aiding in the establishment and maintenance of effective operations and compliance controls
• Integrating laws and policies into modernized processes to achieve mission objectives
• Ensuring the timely tracking and access to critical information for mission operations and compliance purposes
• Implementing task tracking through documentation software (e.g., Confluence and JIRA)
• Preparing reports, metrics, trend analysis, and briefings targeted to the customer’s needs
• Training new team members

Requirements

• 5 years experience and a bachelor’s degree, or 3 years experience and a Master's Degree, or 6 years experience and an Associate's degree, or 8 years of experience with no degree.
• Degree in Law, Business, Accounting, or a related field (e.g., Finance, Economics, Management, or Information Technology).
• Experience must involve compliance, legal, auditing, or related work, and include experience in an area directly related to Customer missions (e.g., collection, intelligence, cybersecurity).
• Working in an often fast-paced environment to timely coordinate Foreign Intelligence Surveillance Act (FISA) applications with a high level of customer and stakeholder interface.
• Creating and maintaining Standard Operating Procedures (SOPs) and User Guides in support of operations, compliance, and policy requirements.

Qualifications

• Must have a current/active TS/SCI w/ Poly Physical Clearance.

Skills

• Clearance Required: TS/SCI w/ Poly

Benefits

• Flexible schedule
• Professional development opportunities

Pay

• $70,000 - $90,000 annually

Schedule

• Full-time