Operations Support Specialist - AOC - Remote

At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. The base pay estimate for this role is $21.97 - $35.14 hourly. The final offer will depend on skills, experience, and qualifications. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for a quarterly bonus based on company and individual performance.

Responsibilities

• Supports day-to-day operational workflows across departments, ensuring tasks are completed accurately and on time.
• Posts new openings on job boards (Indeed, LinkedIn, Doximity, GasWork, etc.).
• Assists with assignment lifecycle processes, including name clearing, candidate submission, preparing provider contracts, onboarding, credentialing coordination, and assignment tracking.
• Manages job orders from client VMS and creates job openings in agency ATS for applicable jobs.
• Maintains and audits data within CRM and operational systems (e.g., Bullhorn, Bilflo), identifying and resolving discrepancies.
• Monitors key operational metrics and generates reports for leadership review.
• Coordinates internal communication between recruiting, account management, onboarding, and billing/payroll teams.
• Reviews and approves jobs in timekeeping software.
• Supports timesheet tracking, invoicing workflows, and compliance documentation in partnership with billing/payroll teams.
• Assists in developing and maintaining standard operating procedures (SOPs) and training materials.
• Provides administrative support for projects, audits, and operational initiatives.

Requirements

• 2+ years of experience in operations, administrative support, or coordination roles in healthcare staffing; locum tenens experience preferred.
• Strong organizational and problem-solving skills with the ability to manage multiple priorities.
• High attention to detail, particularly with data entry and system accuracy.
• Proficiency in Microsoft Office (especially Excel) and CRM systems; Bullhorn preferred.
• Excellent communication skills and ability to collaborate across teams.
• Self-starter with a proactive approach to identifying and resolving issues.

Skills

• Operational excellence and process orientation.
• Accountability and ownership.
• Analytical thinking.
• Adaptability and flexibility.
• Collaboration and communication.

Pay

$21.97 - $35.14 hourly (base pay only, excludes bonuses or other compensation). Eligible for a quarterly bonus based on company and individual performance.

Physical Demands

• Occasional standing and walking.
• Frequent sitting and hand/finger movement.
• Use of office equipment (in office or remote).
• Communicate verbally and in writing.