Jobs · Information Technology · Ohio

Operations Support Engineer I - Weekend AM Shift

PPG · Cleveland, OH · 2 wk ago
Information Technology$70k–$80k/yrFull-time

About the role

We are seeking an Operational Support Engineer I to join our manufacturing team. A successful candidate will be primarily responsible for conducting process audits across manufacturing operations to ensure personnel adherence to established standards and procedures. This individual will play a critical role in identifying process gaps, performing root cause analysis, and implementing sustainable corrective actions that drive operational excellence.

Responsibilities

  • Conduct regular, structured process audits on the manufacturing floor to verify that personnel are following documented standard operating procedures (SOPs) and work instructions.
  • Observe and evaluate manufacturing processes against defined standards, flagging deviations and non-conformances in a timely manner.
  • Identify process gaps and systemic deficiencies through audit findings and data analysis.
  • Apply structured problem‑solving methodologies (e.g., 5‑Why, Fishbone/Ishikawa, 8D) to determine root causes of non‑conformances.
  • Collaborate cross‑functionally with production, quality, and engineering teams to validate findings and develop corrective action plans.
  • Monitor the effectiveness of implemented actions through follow‑up audits and performance metrics.
  • Support lean manufacturing and continuous improvement initiatives on the plant floor.
  • Contribute to the development and revision of SOPs, work instructions, and training materials.

Requirements

Bachelor’s degree in engineering preferred; entry‑level with 0–2 years of relevant experience; internship or co‑op experience in a manufacturing environment is a plus.

Qualifications

  • Strong analytical and problem‑solving skills with attention to detail.
  • Willingness to learn and drive change by identifying issues on a production floor.
  • Ability to work independently and collaboratively in a fast‑paced manufacturing environment.

Pay

The salary for this position is $70,000 to $80,000.

Schedule

The shift for this position is Friday, Saturday and Sunday: 6:00 am to 6:00 pm. Will also need to work a 4‑hour shift during the week to hit 40 hours.

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