Operations Support

About the role

Capstone Mechanical is seeking detail-oriented, proactive, and highly organized Operations Support to support our Payroll, HR, and front-office operations. This role is critical to ensure accurate payroll processing, maintaining confidential employee records, and providing a welcoming, professional first impression for employees, customers, and visitors.

Responsibilities

The ideal candidate will serve as the first point of contact for visitors and callers, providing professional, friendly, and welcoming experience. Key responsibilities include:

• Reception & Administrative Support: operate a multi-line telephone system, provide general company information, receive and distribute mail, maintain a clean and organized front lobby, and order office supplies
• Payroll & HR Administration: process weekly and semi-monthly payroll, manage payroll workflows, process PTO and UTO requests, maintain employee payroll records, and input benefit deductions
• Support clerical needs for staff, assist with company-wide mailings and events, and update the Capstone communication board
• Maintain confidential HR and payroll files, ensure accuracy and compliance, and support payroll and HR audits as needed

Qualifications

The minimum qualifications for this role include:

• High School Degree or GED
• Minimum of 2 years prior payroll, administrative, or HR support experience preferred

The ideal candidate will also possess:

• High attention to detail with strong organizational and time-management skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Strong communication and customer service skills
• Proficiency with payroll systems, HRIS, and Microsoft Office (Outlook, Excel, Word)

Work Environment

This job operates in both an office and a field environment, requiring the ability to sit and/or stand for extended periods of time. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company’s business operations.

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer visa sponsorship.