Operations Support

About Us

Communication Federal Credit Union has proudly served its members since 1939. We're committed to our local communities, providing financial education, and supporting local organizations to make a difference. CFCU has been ranked in the top five Credit Unions in Oklahoma by Forbes for many years, and received Bauer Financial Report's prestigious "Five-Star" rating as one of the nation's most stable and best-performing credit unions for the past 35 years. Our culture encourages trust, collaboration, and communication to make a meaningful impact in the communities we serve, embodying the Credit Union philosophy of "People Helping People."

Position Summary

Responsible for administrative/clerical tasks; this position supports various functions in the Operations Detail department.

Who You Are

• Professional, well-developed written and verbal communication skills.
• Interpersonal skills to effectively collaborate with outside parties, members, and team.
• Fundamental mathematical knowledge/skills: ability to add, subtract, multiply, and divide whole numbers, common fractions, and decimals.
• Excellent attention to detail and strong accuracy.
• Ability to organize and prioritize tasks to meet multiple deadlines; adapt to workflow changes by managing competing demands and effectively handle frequent change, delays, or other unexpected events.

Responsibilities

• Accurately file Operations-related documents; input and scan data into database, and prepare correspondence.
• Perform tasks related to creating copies, sending correspondence, supply orders, and other office tasks.
• Adhere to training and develop a strong standard of credit union policies/procedures and services.
• Maintain member privacy while monitoring for fraudulent and deceptive practices.
• Provide timely assistance for internal/external operations-related questions.
• Alert appropriate credit union official(s) if fraudulent or suspicious activity is observed.
• Act in accordance with compliance rules, regulations, and statutory requirements.

Requirements

• Minimum 1-2 years of clerical or administrative support experience.
• High school diploma or G.E.D. required.
• May consider any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Benefits

• $1,000 New Hire Welcome Bonus after 90 days
• Competitive Pay with advancement opportunities
• Yearly Performance Incentive
• 11 Paid Holidays
• Paid Time Off (Starting at 16 days per year with Years of Service Increases)
• 200% 401(k) Match up to 5%
• Medical Plans with a $5.00 Employee Only Per Pay Period Plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer paid Basic Life and AD&D Insurance
• Employer paid Long-Term Disability Insurance
• Flexible Spending Accounts - Medical and Dependent Care
• Tuition/Educational Assistance
• Employee Perks and Discounts