Operations Support Assistant

About the role

As our Operations Support Assistant, your primary role will be to provide coordination and support of Sales, Operations, and Field Service within our Pumps Division. You will be responsible for customer relationships, order processing, and inventory control.

Responsibilities

• Place orders and provide detailed quotes for our internal and external customers
• Assist customers with diagnosis of their pumps to determine parts needed for repairs or replacement
• Process, track, and close out orders in our system
• Work closely with our Sales and Field Service teams to ensure they have information, parts, or inventory that they need to do their jobs

Qualifications

• Self-directed and organized
• Exceptional customer service skills
• Great attention to detail
• A 2-year degree in a related field and 1-2 years of experience are preferred

Schedule

Monday – Friday 7:00 am – 3:30 pm

Benefits

• Up to 120 hours of Paid Time Off in your first year
• 8 paid holidays
• Robust benefits package including health, life, short-term and long-term disability insurance
• Dental and vision programs