Operations Support Analyst

About the role

The Crude Operations Support Analyst is responsible for accurately recording, tracking, and settling crude oil transactions from purchase through final destination. The team ensures that each movement is promptly and accurately captured in our systems and reconciles and settles all crude activities assigned to the analyst's desk. The Crude Operations Support Analyst is expected to "own the molecule," demonstrating a comprehensive understanding of the operational and commercial implications of the data they manage. This critical role within the Crude Trading Operations organization requires proactively managing losses, preventing profit leakage, and providing thorough analysis and reporting on crude oil movements.

Responsibilities

• Schedule and lead monthly loss/gain meetings, including reporting losses and gains to the trade book, reviewing pending action items in Endur, and addressing unsettled events and potential bad debt
• Support Lease Purchase System (LPS) WD10 checkouts and review LPS-to-Endur reporting with the team
• Assist Lease Administration and Commercial teams with LPS closing issues and complex pricing matters
• Record and track the physical movement of crude oil
• Ensure timely and accurate data entry across systems
• Reconcile and settle all crude oil activities assigned to the desk
• Understand the operational and commercial implications of transaction data and crude movements
• Manage losses and proactively identify opportunities to prevent profit leakage
• Analyze allocated volumes and subsequent revisions to ensure data integrity
• Analyze and verify complex accounting deals, quarterly quality bank statements, and pipeline statements
• Perform monthly SOX controls and ensure appropriate supporting documentation is maintained
• Research and analyze unsettled items in LPS, Endur, and TSAP
• Analyze and report on all aspects of crude oil movements
• Verify, reconcile, and settle millions of barrels of crude purchases and sales each month
• Account for crude movements across all locations involving Shell Pipeline Company, third-party pipelines, railcars, trucks, and barges
• Settle transactions across multiple counterparties and trading desks
• Assist the Financial Closing team with the review and resolution of significant variances between forecasted and actual volumes
• Reconcile STUSCO inventory balances to third-party statements
• Investigate and resolve volumetric discrepancies related to crude oil movements
• Perform root-cause analysis of operational and system issues and take appropriate action to resolve them
• Pursue collections with counterparties for disputed or outstanding receivables and analyze open payables, as applicable

Requirements

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
• Bachelor's Degree
• At least 5 years of relevant experience
• Expertise in at least one of the following systems, with a strong working knowledge of the others: LPS, Endur, and TSAP
• Ability to manage complex contracts and counterparties, including counterparties with lease, pipeline, and bulk contracts, as well as tiered pricing structures
• Strong understanding of contractual components, including complex pricing arrangements, quality banks, and pipeline systems
• Ability to work beyond normal business hours during monthly close and periods of increased commercial activity

Pay

The base salary range for this position is $95,000 - $143,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

Benefits

• Insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs
• Company pension plan and a 401(k) plan
• Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents
• Short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance
• Financial reimbursement for adoption, wellness, education, and personal learning expenses
• Some roles are eligible for discretionary long-term incentives
• Intern benefits: medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, Occupational Accidental Death Benefit programs, participation in a 401(k) plan, and paid leave for up to 11 paid holidays