Operations Support Advisor

First full level of specialization; applies expertise in more than one area of specialization. Work is performed within established professional standards, established policy, and/or established objectives. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Incumbents are accountable for quality of work delivered by external suppliers as applicable. May influence others outside of team to ensure goals are met and resolves conflicts in an effective manner. Erroneous decisions or failure to achieve results may have a negative impact on the sites/major function's operations, schedules, and/or performance goals. Receives guidance primarily on unique, unusual, or controversial problems or questions. May lead a work group or project team consisting of one or more support staff and/or tech/professional staff with some coaching from own supervisor, or may provide advice and guidance in area of specialty. Seeks out new avenues for building internal and external relationships; maintains contacts with existing relationships.

Responsibilities

• Leads the implementation of WCM (World Class Manufacturing) methodologies.
• Assesses performance needs and selects the appropriate change management tools.
• Plans the approach (training, project or Kaizen Blitz methodology) and assists in implementing and monitoring the specific change programs to ensure the performance needs are properly addressed.
• Works with local and/or corporate teams through the planning and implementation stages.
• Applies change management and engineering disciplines.
• Delivers performance results that directly contribute to MOR (Manufacturing Operational Reliability) performance.
• Provides technical expertise to audit and evaluate the effectiveness of the change implementation and suggest/leads further improvement initiatives.
• Performs tasks related to areas in WCM, Global Process & Change Management, Six Sigma programs, or the design, deployment, and support of various operational support applications such as Shop Floor Control Systems, Operating Models, Maintenance Management Systems, etc.

Requirements

• Advanced knowledge in engineering, business, organization design, operational, and quality processes.
• Excellent interpersonal skills.
• Knowledge in appropriate industry standards such as ISO, TL, QS, Baldrige.
• Knowledge of tools and techniques such as Flow Manufacturing, Pull Production Systems, Kaizen Blitz methodology.
• Strong leadership skills.
• Excellent communication and analytical skills.
• Strong project management skills.

Qualifications

• Six to eight years of relevant experience.
• Bachelor's degree in a related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Physical Demands

• Duties of this position are performed in a manufacturing environment with occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
• Duties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Occasional overnight travel may be required.
• Above demands are carried out within the local existing Health and Safety guidelines.