Operations Supply Chain Manager I, Cargo Integrity & Recovery Services

About the role

Join Amazon's Cargo Integrity & Recovery Services (CIRS) team as a Supply Chain Manager, where you'll play a critical role in protecting Amazon's inbound supply chain from in-transit theft and cargo loss. You'll lead investigations, analyze complex data patterns, and collaborate with carriers and internal stakeholders to ensure freight integrity across our Domestic First Mile network.

Responsibilities

• Communicate with external carriers and selling partners regarding compliance requirements and cargo integrity standards
• Investigate unreceived inventory cases and identify root causes through comprehensive data analysis
• Compile and deliver reports on investigation findings, trends, and patterns in the cargo integrity space
• Evaluate shipments for potential in-transit loss and initiate formal investigations when warranted
• Manage team labor planning and resource allocation across investigation verticals
• Develop and implement new investigation procedures to enhance cargo protection
• Collaborate with cross-functional teams to drive process improvements and risk mitigation strategies

Qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 2+ years of program or project management experience
• 1+ years of supply chain experience
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Knowledge of SQL