Operations Supervisor (Weekend Shift) - Sweetwater, TN

About the role

The Operations Supervisor at Red Stag Fulfillment oversees a team responsible for meeting service‑level agreements and driving productivity. The role provides tools, removes obstacles, measures results, and encourages team members to ensure operational success and employee engagement. It also focuses on guiding and developing team members to advance their personal skills, abilities, and professional goals.

Responsibilities

• Foster a culture of development and inclusion that supports and embodies the RSF core values.
• Select, train, and develop team members to reach their full potential and achieve professional goals.
• Lead the daily work within the production area.
• Provide tools and resources to the team and remove obstacles.
• Champion a proactive safety culture.
• Utilize data and reporting (Excel, Microsoft Office, Google Sheets) to make business decisions that drive productivity and efficiency.
• Promote open, candid communication by being accessible and visible on the floor.
• Work with the team to meet productivity requirements.
• Champion a client‑centric culture, embodying the “act like we own it” core value.
• Listen to team concerns and feedback, using the information to diagnose process gaps.
• Maintain a clean and organized work environment.
• Problem‑solve using root‑cause analysis and available resources.
• Follow RSF operating policies and procedures to ensure consistent client satisfaction across sites.
• Assist in other areas of the organization as needed.

Minimum Qualifications

• At least 6 months tenure at Red Stag, or 12 months of leadership experience.
• Basic computer literacy and experience with the Microsoft Suite.
• Proven track record of team development with concrete examples.
• Excellent verbal and written communication skills.
• Ability to multitask and track various parts of the operation.
• Strong attendance and punctuality.

Desired Characteristics

• Core Values – lead with integrity and consistently promote Red Stag’s core values.
• Servant Leadership – embody the philosophy that caring for team members leads to thriving business and clients.
• Technical Leadership – understand systems and processes to guide the team in troubleshooting.
• Fiscal Responsibility – train the team to run efficiently, minimize waste, balance cycle times, reduce bottlenecks, and maximize capacity.
• People Skills – build a highly motivated team, encourage new hires, show empathy, communicate clearly, give and receive constructive feedback, remove barriers to engagement, and foster personal growth.
• Process Improvement – apply continuous‑improvement methods to enhance the operation.
• Knowledge – proficient in procedure teaching, effective communication, computer/software operations, 5S and Lean principles, and continuous‑improvement methodology.

Physical Requirements

• Ability to access and navigate each department within the facility.
• Work on the warehouse floor with continuous movement and regular transportation of freight up to 50 lb (team lifting for heavier items).
• Reach, bend, carry, and perform other typical warehouse activities.
• Safely operate power equipment such as forklifts, order pickers, and turret trucks.
• Comfortable working in environments where temperature may vary seasonally.

Schedule

Weekend shift: Friday, Saturday, and Sunday 6:00 am – 6:30 pm, with abbreviated hours on Monday.