Operations Supervisor (Weekend Shift)

Essential Responsibilities

• Foster a culture of development and inclusion that supports and embodies the RSF core values.
• Select, train, and develop team members to reach their full potential and achieve their professional goals.
• Lead the daily work within your production area.
• Provide tools and resources to your team and remove obstacles along the way.
• Be a champion for our proactive safety culture.
• Utilize data and reporting to make good business decisions that drive productivity and efficiency (working knowledge of Excel, Microsoft Office, and Google sheets).
• Drive an open and candid communication culture by making yourself accessible and visible on the floor.
• Work with your team to ensure we are meeting productivity requirements.
• Champion a client-centric culture, embodying our “act like we own it” core value as we handle their products.
• Be curious in nature, listen to the concerns and feedback of team members, and use that information to help the company diagnose gaps in our processes.
• Model the RSF core value of “acting like we own it” by maintaining a clean and organized work environment.
• Utilize your resources (team and corporate) to problem-solve using root cause analysis.
• Follow RSF’s operating policies and procedures to ensure that we are consistent in our drive to satisfy our clients across all our sites.
• Be a team player, willing to help in other areas of the organization as needed.

Minimum Qualifications

• A minimum of 6 months tenure at Red Stag, or 12 months of leadership experience.
• Basic computer literacy and Microsoft Suite skills/experience.
• Proven track record and ability to provide examples of team development.
• Excellent verbal and written communication skills.
• The ability to multi-task and keep track of various parts of the operation.
• Absolutely must have the ability to attend and be punctual for work.

Desired Characteristics

• Core Values — Operations Supervisors need to lead with integrity and always promote Red Stag’s core values.
• Servant Leadership — Operations Supervisors need to embody Red Stag’s servant leadership model of, “We believe that when we take care of our team members who take care of our clients, our business and our team members thrive.”
• Technical — Operations Supervisors need to be the technical leaders who understand how systems and processes work and can guide their team to troubleshoot issues.
• Fiscally Responsible — Operations Supervisors need to know how to train their team on processes to ensure the operation is running efficiently, with minimal waste, while achieving key metrics. This includes utilizing resources to balance cycle times, reduce bottlenecks, and maximize capacity and throughput.
• People — Operations Supervisors need to know how to lead people well, so they can build a team of highly motivated and successful team members. This includes encouraging new hires, showing empathy, communicating clearly, providing/receiving constructive feedback, taking action to remove barriers negatively impacting our team’s engagement and success, and challenging oneself and others for personal growth.
• Process Improvement — Operations Supervisors need to be able to use process improvement skills and methods to continuously improve the operation they oversee.
• Knowledge — Operations Supervisors need to have the pivotal skills of procedure teaching and training, effective communication, computer and software operations, 5S and Lean principles, and continuous improvement methodology.

Physical Requirements

• Must be able to access and navigate each department at the organization’s facilities.
• Must be able to work on the warehouse floor including continuous time moving, regular transportation of freight up to 50 pounds (with team lifting heavier items), reaching, bending, carrying, etc.
• Comfortable working in an environment where the temperature may vary based on seasonality.