Operations Supervisor - Roll Off

About the role

Coastal Waste & Recycling is a growing privately owned, locally operated solid waste disposal and recycling company headquartered out of Boca Raton, Florida serving communities across Florida, Georgia, and South Carolina (and more to come!). Our company culture is based on integrity, focusing on doing the right things for our employees, customers, community, and environment. Accountability, safety, environmental stewardship, and customer service are organic to our culture.

Responsibilities

• Ensure efficient and compliant waste collection, disposal, and recycling operations
• Allocate resources (people and equipment) to meet customer needs
• Review and resolve customer complaints
• Ensure employees meet safety and compliance standards
• Partner with the District Manager to create and monitor budget and P&L results
• Supervise and coordinate the activities of waste collection, disposal, and recycling teams
• Develop and implement operational procedures to improve efficiency and service quality
• Monitor and analyze operational performance metrics, identifying areas for improvement
• Manage and train staff, providing guidance and support to ensure high performance
• Cook up and coordinate with other departments to optimize route planning and resource allocation
• Handle customer inquiries and complaints, ensuring timely and effective resolution
• Maintain detailed records of operations, including service logs, maintenance schedules, and compliance reports
• Conduct regular safety meetings and training sessions to promote a safe working environment
• Oversee the maintenance and repair of equipment and vehicles, ensuring they are in good working condition

Requirements

High school diploma or equivalent; bachelor’s degree in business administration, logistics, or a related field preferred

Proven experience as an operations supervisor, preferably in the waste management or transportation industry

Strong knowledge of waste management practices and regulations

Excellent leadership and team management skills

Proficiency in using operational management software and other relevant computer applications

Strong problem-solving skills and attention to detail

Able to work independently and make decisions under pressure

Excellent communication and interpersonal skills

Able to lift heavy objects and perform physical tasks as needed

Qualifications

Preferred: Bilingual in Spanish or Creole

Skills

N/A

Benefits

Highly Competitive Pay

Comprehensive Health Benefits Package

401(k) Plan with Company Matching Program

Variety of Employee-Centric Perks and Initiatives

Opportunities for Professional Development and Growth

Pay

N/A

Schedule

N/A