Operations Supervisor - Receiving

Responsibilities

• Achieve high levels of customer satisfaction through excellence in identifying, dispatching, and assuring quality of orders.
• Measure and report the effectiveness of warehousing activities and employees' performance.
• Provide the necessary leadership to manage, coach, and direct assigned teams to meet safety, quality, delivery, and cost metrics.
• Manage timecards and time off requests.
• Manage the team’s performance through evaluations, development, training, and promotions.
• Interview and select new talent.
• Hold team accountable through coaching and discipline.
• Motivate and reinforce good behavior through timely recognition.
• Communicate and administer company and department policies, work practices, and procedures in an effective manner.
• Identify, troubleshoot, and remove barriers to success by using a data-driven problem-solving approach to make fact-based decisions.
• Support, implement, and sustain continuous improvement initiatives.
• Operate power-industrial equipment.

Requirements

• Proven work experience as a Warehouse Supervisor.
• Highly effective supervisory skills and techniques.
• Knowledge of warehouse software packages, preferable SAP, and MS Office proficiency.
• Ability to input, retrieve, and analyze data.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills.
• Experience in decision-making and exercising sound judgment to plan and accomplish goals.
• Effective communication skills with staff and peers from up and downstream processes.
• Identify continuous improvement initiatives.
• Ability to motivate engagement of a diverse group of employees and drive changes.
• Coach and mentor direct reports.
• Clear understanding of problem-solving process and methods.
• Identify obstacles within department that may keep employees from being effective; takes action to address issues as they arise.
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required, and use good judgment in various situations.
• Ability to use sound judgment and discretion in dealing with highly confidential information.
• Ability to successfully handle and manage change.
• Ability to build and maintain positive relationships, both internally and externally, and collaborate well cross-functionally.
• Plans and holds the team accountable to daily tasks and departmental strategic goals.
• Appropriately receive constructive feedback from team members and leadership to continuously improve professionally.
• Effective time management.

Qualifications

• Bachelor’s degree preferred.
• 3+ years of applicable job experience in a distribution environment (ex. production, distribution, logistics).
• 5+ years of previous leadership/supervision experience required.
• Experience with Lean System practices across multiple processes.
• Track record of insuring equipment is properly maintained, and preventative maintenance is performed in a timely manner.
• SAP knowledge preferred.

Skills

• Proven work experience as a Warehouse Supervisor.
• Highly effective supervisory skills and techniques.
• Knowledge of warehouse software packages, preferable SAP, and MS Office proficiency.
• Ability to input, retrieve, and analyze data.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills.
• Experience in decision-making and exercising sound judgment to plan and accomplish goals.
• Effective communication skills with staff and peers from up and downstream processes.
• Identify continuous improvement initiatives.
• Ability to motivate engagement of a diverse group of employees and drive changes.
• Coach and mentor direct reports.
• Clear understanding of problem-solving process and methods.
• Identify obstacles within department that may keep employees from being effective; takes action to address issues as they arise.
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required, and use good judgment in various situations.
• Ability to use sound judgment and discretion in dealing with highly confidential information.
• Ability to successfully handle and manage change.
• Ability to build and maintain positive relationships, both internally and externally, and collaborate well cross-functionally.
• Plans and holds the team accountable to daily tasks and departmental strategic goals.
• Appropriately receive constructive feedback from team members and leadership to continuously improve professionally.
• Effective time management.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health benefits package starting on day one.
• Generous vacation and paid time off policy.
• Opportunities for career growth and development.
• Positive and collaborative work environment.