Operations Supervisor (L2, 2nd Shift)

Key Accountabilities

• Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of shipments
• Implements and directs quality control for all operational areas
• Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations
• Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc
• Communicates with some or all of the following: systems operations control, flight control, maintenance control, facilities maintenance, sort, ramp, airport police, fire and rescue, and US customs, and agriculture to ensure efficient and safe operation of the Hub
• Oversees the loading and unloading of any of the following: trucks, trailers, air containers, or airline pallets
• Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures
• Supervises 15-25 subordinates; responsible for hiring, coaching, training, and developing staff
• Able to work 3rd shift

Qualifications

• 2 years experience in logistics, transportation, warehouse or industry related field preferred
• BS/BA (preferred) with previous supervisory experience
• Advanced Level Skills in MS Word and Excel
• Strong communication (oral and written) skills
• Minimum 1 (one) year of supervisory experience preferred