Operations Supervisor

About the role

The Operations Supervisor supports site leadership in managing daily operations, ensuring alignment with organizational goals and operational standards. They address operational challenges, provide hands-on assistance, and contribute to effective solutions.

Responsibilities

• Foster teamwork and collaboration.
• Supports site leadership in managing team performance.
• Liaises with site leadership, staff, and external stakeholders.
• Provides support in client communications.
• Mentors junior team members.
• Demonstrates a desire to grow into a future leadership role, focusing on developing both operational and leadership skills.
• Sets up personnel for shifts and plans daily schedules.
• Prepares work orders and reports from a CMMS system.
• Ensures process control and quality assurance.
• Reviews water reports and prepares related documentation.
• Makes adjustments to the process based on laboratory data.
• Leads the Health and Safety Program and achieves safety goals.
• Establishes operations and maintenance schedules and diagnoses equipment failures.
• Recommends and maintains emergency action plans and updates or develops SOPs.
• Promotes a positive work culture.
• Manages resources.
• Communicates goals to the members.
• Evaluates, mentors, and supervises team.
• Enforces safety protocols.
• Conducts regular safety training performance.
• Oversight contract execution.
• Ensures adherence to procedures and permit requirements.
• Maintains quality standards.
• Coordination of problem resolution.
• Builds and maintains customer relations.
• Responds to inquiries.
• Affords assistance in improving customer experience.
• Identifies and implements efficiencies.
• Maintains financial transactions and optimizes resource utilization.
• Supports the Operations Manager or Site Leader with facility operations and troubleshooting.

Qualifications

• High School Diploma/GED is required.
• A degree in a related field (24 credits in Chemistry is a plus) or equivalent related experience.
• Five to seven years in various positions within a water / wastewater treatment environment.
• Lead or supervisory experience.
• Understanding of water treatment process.
• Troubleshooting and problem solving skills.
• Budget knowledge.
• Communications and interpersonal skills.
• Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications and reports.
• PPE (Personal Protection Equipment) proficiency.
• PC skills and knowledge of word processing, spreadsheet and presentation software for preparing work related reports, charts, graphs and data submittal requirements.
• Ability to use computer systems for preparing work orders and purchase requisitions.
• On-call availability.
• Demonstrated commitment to compliance with applicable laws and regulations, the Company's Code of Business Conduct and other Company policies and procedures.
• HAZWOPER (Hazardous Waste Operations and Emergency Response) Level I and II certification if required by site.
• Forklift certification if required by site or any other certifications as required.
• Knowledge of current and pending water treatment standards, regulations and federal, state and local laws and codes if helpful.

Benefits

Veolia's comprehensive benefits package includes paid time off policies, health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering, and more. Additionally, employees are eligible to participate in an employer-sponsored 401(k) plan for retirement savings. We are an Equal Opportunity Employer!