Operations Supervisor

Job Functions, Duties, Responsibilities And Position Qualifications

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Operations Supervisor

• Upholds all Sonic Core values.
• Successfully oversees all operations in designated territory, ensuring specimen collection, processing, and transport to the main lab.
• Maintain appropriate staffing levels at all designated accounts, publishing and maintaining a work schedule.
• Performs payroll functions to include monitoring and adjusting employee clocking’s, submitting payroll promptly, reviewing PTO requests, etc.
• Responsible for hiring, orienting, training, performance management, and periodic performance review.
• Participate in the Quality Management program by submitting timely reports to the Director on Non-Technical Operations.
• Monitor, track, and address errors in specimen collection, processing, and data entry.
• Perform periodic audits at all locations on a routine basis.
• Responds to building maintenance and repair needs by submitting estimates and working directly with contractors.
• Mentor and trains designated team lead.
• Auxiliary in new account set-ups.
• Understand, adhere to, and enforce all Compliance rules.
• Complete all mandatory education assigned.
• Fills-in at sites as necessary, performing all duties of a phlebotomist.
• Oversee and routine maintenance/repairs of fleet vehicles.
• Attend monthly meetings and others as scheduled at the main office in Toledo.
• Works closely and collaboratively with the market sales team to ensure retention of existing accounts as well as supporting growth.

Qualifications

• All candidates must have a High School Diploma.
• At least 5 years of phlebotomy experience.
• At least 2 years of supervisory experience.
• Phlebotomy Certificate.