Operations Supervisor

About the role

We are seeking a personable, dedicated individual to supervise a team of security officers and to ensure operational effectiveness. The ideal candidate will be equipped in handling scheduling, payroll processing, and site training. They must have previous experience in developing a high performing team with strong customer service skills and great communication skills while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What You Can Expect

• Manage a shift and / or segment of guarding operations at multiple sites, including supervision of subordinate officers and staff.
• Meet with line management and / or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients and vendors.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company reports for accuracy and timeliness.
• Maintain, edit, and submit digital metric platforms - Excel, Smartsheet, Power BI, and PowerApps.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters to ensure smooth delivery of services.

Requirements

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Proficient in Microsoft office, email, teams, and Excel.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
• Minimum of 1 year of security experience needed.
• Must have 1 year of management / supervisory experience with at least 6 months experience in scheduling and payroll management.
• Additional experience in payroll and training is preferred.
• Strong customer service and interpersonal skills needed.
• Strong planning, organizing, and team leadership skills needed.
• Must have the ability to take initiative, achieve results, and meet deadlines.
• Must be reliable and self-motivated with excellent multi-tasking skills.

Benefits

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays Per Year.
• Holidays Honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, & Christmas Day.
• Paid Family Leave - Up To 12 Weeks Per Year In Accordance With State Law.
• FREE Uniforms, Paid Training, & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program.
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!
• Retirement plan.
• Employer-provided medical and dental coverage.
• Company-paid life insurance.
• Voluntary life and disability insurance.
• Securitas Saves discount program.

Pay & Schedule

• Salary Range: $55,000-$60,000/YR
• Schedule: Mon - Fri: 8AM - 5PM (may be asked to work outside of those hours as needed)