Operations Supervisor

About the role

The Security Operations Supervisor is responsible for leading and supporting security teams across multiple locations. This role oversees Field Supervisors and security officers, ensuring adherence to site procedures, operational standards, and client requirements. In this role, the candidate will be a hands-on leader focusing on coaching and developing teams, conducting site audits, resolving operational challenges, and supporting branch administration to drive service excellence and employee engagement.

Responsibilities

• Ensures delivery of high-quality customer service.
• Aid in onboarding and directly develop high-caliber staff.
• Willing to fill in at lower levels when necessary while managing high-level responsibilities.
• Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Requirements

• At least 18 years of age.
• Associate degree.
• 1 year of experience in security operations.
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Qualifications

• Ensures delivery of high-quality customer service.
• Aid in onboarding and directly develop high-caliber staff.
• Willing to fill in at lower levels when necessary while managing high-level responsibilities.
• Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Skills

• Exceptional leadership skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Proficient in technology and software used in security operations.

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• 10 Vacation Days
• Accrued 4 Floating Holidays
• 6 Sick Days
• 401(k)

Pay

$53, 000 - $55, 000/Annually

Schedule

N/A

Contact

For more information, visit Securitas’ website.