Operations Supervisor

Key Responsibilities

• Ownership of all assigned supply chain functions assigned, and provides day to day supervision of these areas; including cage items (high value items).
• Accountable for daily work assignments of all regular and temporary labor to meet or exceed customer SLAs while minimizing labor costs.
• Provides leadership and guidance to all staff for continual improvement of key functions and activities to improve efficiency and meet increasing customer and business demands.
• Ensures all team members are held accountable and follow all company policies and guidelines; coaching, performance review, and counseling when needed.
• Understanding of/experience with 5S/Lean/Six Sigma.
• Understand work load planning to ensure efficient use of labor for operations support in multiple departments.
• Enforce safety/housekeeping standards to meet AIB standards.
• Ensures labor is balanced across departments as required to meet each day’s business needs, minimize overtime and reduce labor costs.
• Effectively communicate work tasks Standard Operating Procedures, convey key information during pre-shift meetings and ensure appropriate shift hand-offs.
• Recommends layout changes to improve velocity, performance and reduces labor costs.
• Complies with all OSHA, federal, and state policies that optimize safety within the facility.

Requirements

• A bachelor's degree or equivalent experience.
• 3-5 years warehousing and distribution experience.
• 3-5 years supervisory experience.
• Ability to work flexible shifts/hours.
• WMS experience, specifically Manhattan WM experience, preferred.
• Interpersonal and conflict resolution skills.
• Experience with PC, RF guns, and printers.