Operations Supervisor

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile, and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada.

About the role

The Operations Supervisor is directly responsible for the day-to-day supervision of the warehouse floor, assigning work schedules to team members, and supervising the time management of warehouse shipments.

Responsibilities

• Assure all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 10-20 employees.
• Maintain and manage facility quality process.
• Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet standards.
• Supervise realignment activities to ensure maximum optimization of the facility.
• Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
• Provide direct supervision to shift supervisors. Hold them accountable for their performance and the performance of their teams.
• Provide leadership, training, and supervision to 25 to 50 team members.
• Continuously work towards increasing the leadership capability of the team and drive professional growth.
• Responsible for all facility/equipment maintenance and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.

Requirements

• High School Education required.
• One (1) to Two (2) years of supervisory experience.
• Forklift experience a plus.
• Able to use tablets (iPad).
• Basic to Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills.
• Excellent oral and written English language communication skills.
• Provide a high level of customer service.
• Good organizational skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands to handle objects, tools, or controls; reach with hands and arms; and communicate verbally.
• Frequently walks and stands; occasionally sits.
• Must regularly lift, pull, and move up to 50 pounds and occasionally up to 70 pounds.
• Specific vision abilities required include close vision.

This is a safety-sensitive position.

Schedule

• Monday to Friday from 07:00 AM to 05:30 PM.
• 2 Saturdays a month from 07:00 AM to 12:00 PM.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term Disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades K-12, including free tutoring for SAT and ACT tests